Patient Care Coordinator: Front Desk & Admin (Bonus Eligible)

Professional Physical Therapy; New Brunswick (NJ); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Monthly performance bonus

Sick time (NY Paid Safe and Sick Law)

Job summary

Professional Physical Therapy in New Brunswick, NJ seeks a Patient Care Coordinator to warmly greet patients, manage phones, schedule visits, and handle registrations. You will discuss insurance benefits, authorizations, and payment responsibilities, while collecting copays and coinsurance.

Strong computer skills and meticulous organization are essential. Ideal candidates have prior customer service or healthcare administration experience, excellent communication, and the ability to multitask in

Qualifications

• High school diploma or equivalent.
• Prior experience in a customer service or administrative role, preferably in a healthcare setting.
• Excellent interpersonal and communication skills.
• Strong attention to detail and organizational skills.
• Ability to multitask, prioritize tasks, and work in a fast-paced environment.
• Proficient in computer skills and ability to learn new software systems.

Responsibilities

• Greet patients
• Answer phones
• Schedule patient appointments
• Complete new patient registration and data entry
• Discuss insurance benefits, authorization requirements and payment responsibilities
• Collect patient balances (copay/deductible/coinsurance)
• Perform standard day-to-day clinical administrative responsibilities

Skills

Interpersonal skills

Communication

Attention to detail

Organizational skills

Multitasking

Computer literacy

Adaptability

Education

High School Diploma or equivalent

Job description

Professional Physical Therapy in New Brunswick, NJ seeks a Patient Care Coordinator to warmly greet patients, manage phones, schedule visits, and handle registrations. You will discuss insurance benefits, authorizations, and payment responsibilities, while collecting copays and coinsurance.

Strong computer skills and meticulous organization are essential. Ideal candidates have prior customer service or healthcare administration experience, excellent communication, and the ability to multitask in