Patient Care & Scheduling Specialist

Professional Physical Therapy; United States; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Monthly bonus

Medical insurance

Dental insurance

Vision insurance

STD/LTD

Hospitalization insurance

Life insurance

401k with employer match

Employee assistance program

Employee discounts

Employee referral program

PTO

Job summary

Professional Physical Therapy is seeking a dedicated Patient Care Coordinator to be the first point of contact for patients, ensuring a smooth and welcoming experience. You will greet patients, collect copays, schedule appointments, answer calls, and maintain accurate records in a fast-paced clinical setting.

Strong communication and attention to detail are essential for success. Joining our team means contributing to a patient-centered environment with comprehensive benefits and opportunities

Qualifications

• High school diploma or equivalent.
• Prior experience in a customer service or administrative role, preferably in a healthcare setting.
• Excellent interpersonal and communication skills.
• Strong attention to detail and organizational skills.
• Ability to multitask, prioritize tasks, and work in a fast-paced environment.
• Proficient in computer skills and ability to learn new software systems.

Responsibilities

• Greet and check in patients, ensuring accurate and complete patient information.
• Collect copays and patient balances as needed.
• Manage appointment scheduling.
• Answer phone calls and respond to patient inquiries or direct them to the appropriate department or healthcare professional.
• Collect and update patient information.
• Assist with administrative tasks such data entry and maintaining patient records.

Skills

Customer service

Communication

Organizational skills

Multitasking

Education

High school diploma

Tools

Computer skills

Job description

Professional Physical Therapy is seeking a dedicated Patient Care Coordinator to be the first point of contact for patients, ensuring a smooth and welcoming experience. You will greet patients, collect copays, schedule appointments, answer calls, and maintain accurate records in a fast-paced clinical setting.

Strong communication and attention to detail are essential for success. Joining our team means contributing to a patient-centered environment with comprehensive benefits and opportunities