Patient Care Coordinator: Expert Scheduling & Care Liaison

American Orthopedic Partn; New York (NY); On-site; USD 25,000 - 28,000; Full time

Job summary

American Orthopedic Partn is seeking a Patient Care Coordinator to manage patient appointments, coordinate communication between patients and providers, and ensure accurate documentation. This role supports insurance billing and benefits explanations to patients.

The position requires healthcare exposure, solid MS Office skills, and familiarity with EHRs. Based in Kew Gardens, NY with occasional travel to other locations; compensation aligns with local clerical pay. Equal opportunity employer.

Qualifications

• High School Diploma required.
• Experience in a healthcare setting, preferably in patient care coordination.
• Knowledge of medical insurance processes and patient billing.
• Experience with Microsoft Office (Outlook, Excel, Teams).

Responsibilities

• Manage and schedule patient appointments, ensuring optimal use of provider time and resources.
• Act as a liaison between patients and healthcare providers, addressing any questions or concerns regarding treatment plans.
• Prepare patient packets for the Doctors prior to the Date of Service, Check Patients-In, Check Patients Out.
• Maintain accurate patient records and update the EHR as necessary.

Skills

Healthcare coordination

Communication

Office software proficiency

Education

High School Diploma

Tools

Outlook

Excel

Teams

Job description

American Orthopedic Partn is seeking a Patient Care Coordinator to manage patient appointments, coordinate communication between patients and providers, and ensure accurate documentation. This role supports insurance billing and benefits explanations to patients.

The position requires healthcare exposure, solid MS Office skills, and familiarity with EHRs. Based in Kew Gardens, NY with occasional travel to other locations; compensation aligns with local clerical pay. Equal opportunity employer.