Patient Care Coordinator — Ortho Clinic Liaison & Scheduler

Alliance Health System; Middletown Township (NJ); On-site; USD 45,000 - 55,000; Full time

Job summary

Alliance Orthopedics in Middletown, NJ is seeking a Patient Care Coordinator to act as a liaison between providers and patients, monitor treatment plans, and coordinate interventions. This full-time, on-site role requires strong communication and organizational skills to ensure patient progress and scheduling accuracy.

Responsibilities include weekly provider meetings, ensuring schedule adherence, coordinating imaging and MD appointments, and maintaining knowledge of Alliance Ortho services.

Qualifications

• BA/BS in Healthcare Administration, or related field.
• Previous experience in a similar practice: Sports Medicine, Chiropractic, Physical Therapy, Pain Management, Orthopedic/Spine Surgeon (preferred)

Responsibilities

• Build rapport and establish trust with the patients, providers and Scheduler(s)
• Conduct weekly meetings with assigned provider(s) to discuss active patient list; assure changes/modifications are implemented to accelerate care and get better outcomes
• Assure patient compliance by reviewing the daily schedule ongoing; delegate changes/modifications to the Scheduler(s); follow- up to assure completion
• Carryout coordination for patient imaging as required
• Collaborate with Medical Team for MD appointments as required
• Provide advanced knowledge of Alliance Ortho services and technology
• Complete mastery of role and responsibilities of a Scheduler

Skills

Verbal and written communication

Analytical thinking

Customer service

Compassion and empathy

Education

BA/BS in Healthcare Administration

Job description

Alliance Orthopedics in Middletown, NJ is seeking a Patient Care Coordinator to act as a liaison between providers and patients, monitor treatment plans, and coordinate interventions. This full-time, on-site role requires strong communication and organizational skills to ensure patient progress and scheduling accuracy.

Responsibilities include weekly provider meetings, ensuring schedule adherence, coordinating imaging and MD appointments, and maintaining knowledge of Alliance Ortho services.