Patient Care Coordinator/Dental Front Desk

New Jersey Center for Oral Sur; Caldwell (NJ); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Health insurance

Paid time off

Profit sharing

Job summary

New Jersey Center for Oral Surgery is seeking a friendly, organized Patient Care Coordinator/Dental Front Desk to join our Florham Park and Caldwell, NJ practice. You will be the welcoming face of the patient journey, ensuring a smooth experience from the first contact.

The role involves greeting patients, scheduling procedures, verifying insurance, collecting payments, maintaining records, and coordinating with referring offices to support exceptional patient care in a fast-paced clinical

Qualifications

• Prior dental or oral surgery front desk experience preferred.
• Familiarity with dental practice management software.
• Knowledge of dental insurance verification.
• Strong communication and interpersonal skills with a patient-first attitude.
• Highly organized with the ability to multitask in a fast-paced clinical environment.
• Proficient in Microsoft Office and general computer skills.
• High school diploma or equivalent required; additional healthcare administration education a plus.

Responsibilities

• Greet and check in patients, ensuring a warm and professional front desk experience.
• Check patients out and schedule surgical procedures
• Schedule and confirm patient appointments, managing the daily calendar efficiently
• Verify dental insurance eligibility and referrals
• Collect patient payments and co-pays
• Maintain and update accurate patient records and electronic health information, paying special attention to HIPAA requirements
• Communicate with referring dental offices and coordinate patient care transitions
• Answer high volume, multi-line phone systems, respond to patient inquiries, emails, and manage voicemails

Skills

Front desk experience

Dental software

Insurance verification

Communication skills

Organizational skills

Microsoft Office

High school diploma

Education

High school diploma or equivalent

Healthcare administration education

Tools

Dental practice management software

Microsoft Office

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Health insurance
• Paid time off
• Profit sharing

About the Role:

New Jersey Center for Oral Surgery is looking for a friendly and organized Patient Care Coordinator/Dental Front Desk professional to join our team in Florham Park and Caldwell, NJ. This is a fantastic opportunity to be the welcoming face of our practice while playing a vital role in delivering an exceptional patient experience from the very first interaction.

Responsibilities:

• Greet and check in patients, ensuring a warm and professional front desk experience
• Check patients out and schedule surgical procedures
• Schedule and confirm patient appointments, managing the daily calendar efficiently
• Verify dental insurance eligibility and referrals
• Collect patient payments and co-pays
• Maintain and update accurate patient records and electronic health information, paying specail attention to HIPAA requirements
• Communicate with referring dental offices and coordinate patient care transitions
• Answer high volume, multi-line phone systems, respond to patient inquiries, emails, and manage voicemails

Requirements:

• Prior dental or oral surgery front desk experience strongly preferred
• Familiarity with dental practice management software
• Knowledge of dental insurance verification
• Strong communication and interpersonal skills with a patient-first attitude
• Highly organized with the ability to multitask in a fast-paced clinical environment
• Proficient in Microsoft Office and general computer skills
• High school diploma or equivalent required; additional healthcare administration education a plus

About Us:

New Jersey Center for Oral Surgery is a trusted and respected oral surgery practice serving the Florham Park and Caldwell, NJ community with a commitment to exceptional patient care and clinical excellence. Our patients choose us for our compassionate approach, skilled providers, and comfortable environment.