Front Office Coordinator

Smithville-Smiles; New Jersey; On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) with employer match

Paid time off and holidays

Work-life balance

Job summary

Smithville Smiles in Galloway, NJ, is seeking a motivated Front Office Coordinator to join our patient-centered dental team.

You will greet patients, answer calls, verify insurance, collect payments, and support financial arrangements while ensuring a positive patient experience and smooth daily operations.

Qualifications

• Minimum 1 year of dental front office experience
• Proficiency in customer service and communication
• Detail-oriented with strong organizational abilities

Responsibilities

• Greet and check in patients with warmth and efficiency
• Answer calls, schedule appointments, and respond to inquiries
• Verify insurance eligibility and input patient/insurance data
• Collect co-pays and balance daily transactions
• Assist with treatment plan presentation and financial arrangements
• Maintain up-to-date knowledge of services and plans
• Confirm appointments and manage daily schedule to reduce no-shows
• Ensure HIPAA/OSHA compliance and follow Dental policies
• Collaborate with clinical/administrative teams for a smooth patient experience
• Maintain an organized front office environment
• Other duties as related to the position

Skills

Customer service

Communication

Multitasking

Education

High school diploma

Tools

Denticon

Job description

Full Time Smithville Smiles, Galloway, NJ, US

Join a supportive, patient-centered dental team where your skills truly matter.

Are you a motivated, team-oriented & reliable Front office coordinator looking for a place to grow, feel valued, and make an impact each day? We’re seeking an enthusiastic professional to join our practice and contribute to an exceptional patient experience!

We offer a culture that values caring, professional development, growth, and sustainability. Our comprehensive and competitive benefits package includes but is not limited to:

• Competitive pay
• Medical, Dental and Vision insurance options
• Short-term and long-term disability insurance
• Life insurance gifted to you
• 401(k) with employer match
• Paid time off and paid holidays
• A team culture focused on growth, communication, and high-quality care
• Work-life balance

What You’ll Do

As a key member of our team, you will help support smooth, efficient, and comfortable patient care by:

• Greet and check in patients with warmth, professionalism, and efficiency
• Answer phone calls, respond to patient inquiries, and schedule appointments
• Verify dental insurance eligibility and accurately input patient and insurance information
• Collect co-pays, process payments, and balance daily transactions
• Assist with treatment plan presentation and financial arrangements when needed
• Maintain up-to-date knowledge of services offered and insurance plans accepted
• Confirm patient appointments and manage the daily schedule to reduce no-shows
• Support compliance with HIPAA, OSHA, and Squire Dental policies
• Collaborate with clinical and administrative teams to ensure a smooth patient experience
• Maintain an organized front office environment
• Other duties as it relates to the position

Qualifications

Required:

• High school diploma or equivalent
• Minimum 1 year of dental front office experience
• Excellent customer service and communication skills
• Detail-oriented with strong organizational and multitasking abilities

Preferred:

• Proficiency in dental software systems (Denticon)

Work Environment & Physical Requirements

• Frequent use of a computer, phone, and standard office equipment
• Ability to sit, stand, and assist patients for extended periods
• Occasional lifting of office supplies or records

We are an Equal Opportunity Employer and prohibit discrimination or harassment of any kind. Employment decisions are based on qualifications, merit, and business needs. We are committed to fostering a professional and respectful workplace where all individuals have an equal opportunity to contribute and succeed, and where everyone has the opportunity to feel valued.