Dental Front Desk Coordinator

Dental365; Basking Ridge (NJ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

401(k) matching

Paid time off

In-house dental program

Fringe benefits

Job summary

Dental365 in Basking Ridge, NJ, is seeking a Front Desk Coordinator to deliver exceptional patient experiences at the front desk. You will greet patients, manage phones and appointments, and coordinate with the billing team to ensure smooth daily operations.

The role supports the Practice Manager, with responsibilities including intake, scheduling, billing inquiries, and maintaining accurate patient records using Denticon.

Qualifications

• Prior dental experience is preferred.
• Resume showing stable employment history.
• Strong organizational and multitasking abilities.
• Flexible scheduling availability.
• Excellent interpersonal communication.

Responsibilities

• Greet patients with concierge care and warmth.
• Answer phones promptly and respond to messages.
• Manage and confirm patient appointments.
• Enter new patient records and update ledgers in Denticon.
• Collect co-payments and verify PPO/FFS insurance.
• Respond to billing inquiries and route to correct dept.
• Assist the Practice Manager with office tasks.

Skills

Customer service

Communication skills

Organizational skills

Flexibility

Teamwork

Tools

Denticon

Job description

Basking Ridge, New Jersey, United States

Join the future of dentistry, led by dentists

At Dental365, we're reshaping the way patients experience dental care. By placing patients and providers at the core of our approach, we're breaking new ground in the world of dentistry. Since our inception, we've touched the lives of hundreds of thousands of patients and have emerged as a leading and distinguished dental organization, led by dentists. If you're a motivated change-maker looking to build a lifelong career in dentistry - now is the time to take part in our journey.

Our Front Desk Coordinators are the champions of our patient experience. Your role extends beyond the front desk, shaping the lasting impression that defines our standard of care.

OUR PRACTICE:

Dental Care Basking Ridge
11 Lyons Mall, Basking Ridge, New Jersey 07920

HIRING SCHEDULE:

• Monday: 9:00am - 8:00pm
• Tuesday: 8:00am - 5:00pm
• Thursday: 12:00pm - 6:00pm / 9:00am - 6:00pm (alternates every other week)
• Friday: 9:00am - 5:00pm
• Saturday: 8:00am - 3:00pm / OFF (alternates every other week)

RESPONSIBILITIES:

• Warmly greet and welcome patients with a high level of concierge care.
• Answering phones promptly and responding to messages.
• Managing schedules - input and confirm patient appointments.
• Entering in new patient records and updating ledgers with precision (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager.

QUALIFICATIONS:

• Prior dental experience is preferred. Open to training the right person with healthcare and customer service experience.
• A resume showcasing a consistent and stable employment history.
• Exceptional organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

OUR BENEFITS:

• Generous Compensation: We invest in the best and are competitive in our salary offers.
• Flexible Health and Vision Insurance Plans : Tailored options for you and your family's well-being.
• 401(K) Retirement Plan with Matching: Secure your financial future with our employer-matched plan.
• Generous Paid-Time Off: Accrue up to 3 weeks, plus an annual "you" day for self-care.
• Exclusive In-house Dental Program : Heavily discounted services for you and your immediate family.
• Extra Perks and Fringe Benefits: Enjoy additional benefits and ongoing perks for our dedicated teams.

* All benefits available at full-time employment (