Front Desk

James E Rockwell D M D P A; Columbus (NJ); On-site; USD 23,419 - 30,307; Full time

Benefits offered by this job

401(k)

Employee discounts

Health insurance

Paid time off

Job summary

James E Rockwell DMD PA in Columbus, NJ seeks a friendly Front Desk team member to greet patients, manage check-ins, answer calls and schedule appointments.

You will verify insurance, handle billing, maintain records, and support the clinical team in a fast-paced office. Prior dental front office experience and knowledge of Dentrix/Eaglesoft are a plus.

Qualifications

• Prior front office experience in dental or medical settings preferred.
• Familiar with dental practice management software is a plus.
• Knowledge of dental insurance verification and billing processes.
• Strong interpersonal and customer service skills with a patient-first attitude.

Responsibilities

• Greet and check in patients with a warm, professional demeanor.
• Answer calls, respond to inquiries, and manage appointment scheduling.
• Verify dental insurance benefits and process patient billing and co-pays.
• Maintain and update accurate patient records in the system.
• Coordinate patient flow and communicate with clinical staff for smooth operations.
• Handle patient correspondence, reminders, and follow-up communications.
• Manage front office tasks including filing, data entry, and inventory.

Skills

Customer service

Multitasking

Organizational skills

Communication skills

Punctual and reliable

Tools

Dentrix

Eaglesoft

Job description

Benefits

• 401(k)
• Employee discounts
• Health insurance
• Paid time off

About the Role

The Smile Center of Columbus NJ is looking for a friendly and organized Front Desk team member to be the welcoming face of our dental practice! This is a fantastic opportunity to join a patient-focused team where your communication skills and attention to detail will make a real difference every day.

Responsibilities

• Greet and check in patients with a warm, professional demeanor
• Answer incoming phone calls, respond to inquiries, and manage appointment scheduling
• Verify dental insurance benefits and process patient billing and co-pays
• Maintain and update accurate patient records in the practice management system
• Coordinate patient flow and communicate with clinical staff to ensure smooth daily operations
• Handle patient correspondence, appointment reminders, and follow-up communications
• Manage front office administrative tasks including filing, data entry, and office supply inventory

Requirements

• Prior dental or medical front office experience preferred
• Familiarity with dental practice management software (Dentrix, Eaglesoft, or similar) a plus
• Knowledge of dental insurance verification and billing processes
• Strong interpersonal and customer service skills with a patient-first attitude
• Excellent organizational skills and ability to multitask in a fast-paced environment
• Proficient in basic computer applications and office technology
• Reliable, punctual, and a collaborative team player

About Us

James E Rockwell DMD PA has been a trusted name in dental care in the Mount Holly, NJ community, providing patients with high-quality, compassionate dental services. Our patients keep coming back because of the personalized care and comfortable experience we deliver at every visit. We take pride in fostering a supportive, team-oriented work environment where every staff member is valued and appreciated.