Patient Care Coordinator - Clinic Scheduling Specialist

New England Cancer Specialists; Kennebunk (ME); On-site; USD 37,000 - 62,000; Full time

Job summary

New England Cancer Specialists in Kennebunk, ME is seeking a full-time Patient Care Coordinator - Float (PCC) to serve as the face of the clinic, handling in-person and phone interactions with patients.

The PCC will schedule scans, labs, procedures, manage the physician’s calendar, process non-clinical orders, and resolve appointment conflicts while upholding confidentiality and delivering superior customer service.

Qualifications

• High School Diploma or GED required.
• 2+ years administrative experience in healthcare.
• Knowledge of medical terminology.
• Proficient with an electronic medical records system.
• Strong organizational and problem-solving skills; detail-oriented.
• Excellent written and verbal communication; good interpersonal skills.

Responsibilities

• Obtain records relevant to upcoming visit.
• Schedule outpatient appointments (transfusions, labs, procedures).
• Scan documents into patient charts.
• Answer multi-line phone; triage calls and forward messages.
• Manage and resolve appointment conflicts proactively.
• Coordinate with outside partners for prior authorizations.
• Maintain confidentiality and meet deadlines; be a team player.

Skills

Healthcare experience

Interpersonal skills

Written and verbal communication

Education

High School Diploma/GED

Tools

EMR system

Job description

New England Cancer Specialists in Kennebunk, ME is seeking a full-time Patient Care Coordinator - Float (PCC) to serve as the face of the clinic, handling in-person and phone interactions with patients.

The PCC will schedule scans, labs, procedures, manage the physician’s calendar, process non-clinical orders, and resolve appointment conflicts while upholding confidentiality and delivering superior customer service.