Patient Care Coordinator - Clinic Scheduling & Liaison

Twin Cities Orthopedics; Waconia, Chaska (MN, MN); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Sign-on bonus

Comprehensive benefits

401(k) Profit Sharing

Tuition Reimbursement

Job summary

Twin Cities Orthopedics in Waconia/Chaska is seeking a Care Coordinator to support the clinic and physician care team with administrative and patient care services. This full-time role operates Monday–Friday 8:00 AM–5:00 PM with no evenings or weekends, and some additional hours may be available.

You will coordinate scheduling, processing referrals, and maintaining patient records, while ensuring HIPAA compliance and smooth communication between providers and patients.

Qualifications

• High school diploma/GED or equivalent.
• Administrative or medical office experience preferred.
• Medical terminology knowledge strongly preferred.
• Transcription experience, where applicable.

Responsibilities

• Provide communication and liaison between providers and patients.
• Build Physician schedule and maintain scheduling template.
• Schedule patient appointments, surgeries, and diagnostic tests.
• Obtains referral and/or authorization requirements per insurance guidelines.
• Provide follow up to patient inquiries, contacting provider as necessary.
• Process mail and correspondence.
• Coordinate the transmission and acquisition of patient records.
• Maintain Physician schedule, communicating changes appropriately.
• Additional functions may include transcription or medical scribing; assist in clinic with rooming, etc.
• Any and all other duties as assigned.

Skills

Administrative experience

Scheduling

Medical terminology

Communication

Education

High school diploma/GED

Medical terminology knowledge

Transcription experience

Job description

Twin Cities Orthopedics in Waconia/Chaska is seeking a Care Coordinator to support the clinic and physician care team with administrative and patient care services. This full-time role operates Monday–Friday 8:00 AM–5:00 PM with no evenings or weekends, and some additional hours may be available.

You will coordinate scheduling, processing referrals, and maintaining patient records, while ensuring HIPAA compliance and smooth communication between providers and patients.