Patient Care Coordinator: Clinic Operations & Scheduling

Peak Physical Therapy; Cayce (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Charity Day

Health benefits

PTO + holidays

401K + company match

Job summary

Drayer Physical Therapy is seeking a Patient Care Coordinator I (PCC-I) in Cayce, SC to support clinic growth and patient intake processes. This entry-level office role collaborates with the Clinic Director to ensure efficient front desk operations and a welcoming patient experience.

The PCC-I handles referrals, verifies insurance, collects payments, schedules visits, and maintains organized paperwork, while delivering strong customer service and multitasking across multiple systems.

Qualifications

• High School Diploma or equivalent.
• Excellent customer service skills.
• Ability to multitask and work with little supervision.
• Strong time management and presentation skills.

Responsibilities

• Collect money due at the time of service.
• Convert referrals into evaluations.
• Schedule patient visits.
• Customer Service at the front desk.
• Create an inviting clinic atmosphere.
• Make welcome calls and monitor arrival rate.
• Manage schedule, documents, overtime, and non-clinical paperwork.
• Manage deposits and insurance reporting.

Skills

Communication skills

Multitask

Time management

Presentation skills

Education

High School Diploma or equivalent

Job description

Drayer Physical Therapy is seeking a Patient Care Coordinator I (PCC-I) in Cayce, SC to support clinic growth and patient intake processes. This entry-level office role collaborates with the Clinic Director to ensure efficient front desk operations and a welcoming patient experience.

The PCC-I handles referrals, verifies insurance, collects payments, schedules visits, and maintains organized paperwork, while delivering strong customer service and multitasking across multiple systems.