Patient Care Coordinator — Growth & Front Desk Lead

Drayer Physical Therapy Institute; Carlisle (Cumberland County); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Charity Day

Health insurance

PTO & holidays

401K matching

Job summary

Drayer Physical Therapy in Carlisle, PA is seeking a Patient Care Coordinator I to support clinic growth through efficient patient intake and practice management. You will work with the Clinic Director to ensure smooth front-office operations and a welcoming patient experience.

The role emphasizes strong customer service, multitasking, and dependable time management in a busy outpatient setting. This is a full-time position with standard weekday hours and potential evening/weekend events.

Qualifications

• High School Diploma or equivalent is required.
• Excellent customer service skills are essential.
• Ability to multitask and meet deadlines in a busy clinic setting.
• Team-oriented with strong organization and communication abilities.

Responsibilities

• Collect all money due at the time of service.
• Convert referrals into evaluations.
• Schedule patient visits.
• Provide customer service.
• Create an inviting clinic atmosphere.
• Make welcome calls to patients and coordinate arrival experiences.
• Manage schedule efficiently and handle non-clinical documentation.
• Monitor deposits and inventory as needed.

Skills

Communication skills

Multitasking

Time management

Presentation skills

Education

High School Diploma or equivalent

Job description

Drayer Physical Therapy in Carlisle, PA is seeking a Patient Care Coordinator I to support clinic growth through efficient patient intake and practice management. You will work with the Clinic Director to ensure smooth front-office operations and a welcoming patient experience.

The role emphasizes strong customer service, multitasking, and dependable time management in a busy outpatient setting. This is a full-time position with standard weekday hours and potential evening/weekend events.