Patient Care Coordinator - Clinic Front Desk & Scheduling

Talentify; Huron (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Upperline Health is seeking a patient care coordinator for our Huron, OH clinic. The role focuses on front desk receptionist duties, greeting patients, checking in, and preparing them for appointments.

You will schedule appointments, maintain on-time schedules, manage patient records in EMR, collect payments, and ensure confidentiality. Strong communication and a compassionate, team-oriented approach are essential for success.

Qualifications

• Experience as a front-office receptionist or assisting in an office or healthcare clinic or in customer service
• Medical billing and coding experience is highly preferred
• Experience working in an EMR, Athenahealth is preferred
• Must be an effective communicator with excellent grammar and interpersonal skills
• Exceptional customer service orientation featuring empathetic, compassionate, and professional demeanor with each interaction
• Demonstrated experience as a motivated and dedicated team member with a stable work history
• Thrives in a fast-paced collaborative environment
• Reliable transportation and the ability to pass a drug test and a background check is required

Responsibilities

• Responsible for front desk receptionist duties, including answering phone calls, greeting patients, obtaining required patient information, and ensuring that the entrance area is clean and organized
• Assist patients with scheduling appointments
• Effectively maintain on-time appointment schedules by notifying physicians when patients have arrived
• Retrieve and file patient records as needed
• Collect payment from patients
• Maintain accurate patient records by updating patient\'s information and scanning documents into EMR as needed
• Responsible for office supply inventory, including checking, ordering and stocking supplies
• Protect patient rights by maintaining confidentiality of patient records
• Contribute to team effort by assisting with additional duties and when support is requested

Skills

Front desk experience

Healthcare customer service

Medical billing & coding

EMR experience

Communication skills

Team player

Reliability

Tools

Athenahealth EMR

Job description

Upperline Health is seeking a patient care coordinator for our Huron, OH clinic. The role focuses on front desk receptionist duties, greeting patients, checking in, and preparing them for appointments.

You will schedule appointments, maintain on-time schedules, manage patient records in EMR, collect payments, and ensure confidentiality. Strong communication and a compassionate, team-oriented approach are essential for success.