Patient Care Coordinator - Clinic Front Desk

Hutchinson Health; Woodbury (MN); On-site; USD 32,000 - 45,000; Full time

Job summary

Hutchinson Health in Minnesota seeks a courteous medical receptionist to serve as the vital first contact for patients at the clinic. You will manage scheduling, collect current financial and demographic information, and support revenue processes while maintaining accuracy and professionalism.

The role requires excellent oral and written communication, the ability to handle multiple priorities, and a background in medical reception or customer service.

Qualifications

• High School diploma or GED required.
• Graduate of a formal training program in medical reception, an equivalent program, or a customer service program.
• Two years experience as a medical receptionist or two years in a customer service position.
• One year experience using data look-up and data entry functions on a mainframe or PC based computer system.
• One year customer service experience via telephone or in-person in the last five years.
• Ability to organize work under pressure and manage multiple priorities.
• Excellent oral communication skills.
• Excellent written communication skills.

Responsibilities

• Care for each patient with a focus on service.
• Check-in patients accurately and collect co-pays or fees.
• Use computer-based system to verify patient information and communicate benefits.
• Schedule appointments using Advanced Access principles and maintain policies.
• Complete registration and verify insurance eligibility.
• Coordinate specialty appointments and facilitate communication within the clinic.
• Maintain flow of information and respond to calls and messages.
• Coordinate schedule changes and openings with the Appointment Center.
• Perform other clerical duties as assigned.

Skills

Oral communication

Written communication

Customer service

Organizational skills

Multi-tasking

Data entry

Teamwork

Education

High School diploma or GED

Medical receptionist training / program

Job description

Hutchinson Health in Minnesota seeks a courteous medical receptionist to serve as the vital first contact for patients at the clinic. You will manage scheduling, collect current financial and demographic information, and support revenue processes while maintaining accuracy and professionalism.

The role requires excellent oral and written communication, the ability to handle multiple priorities, and a background in medical reception or customer service.