Patient Services Specialist - Medical Office Front Desk

Hutchinson Regional Medical Center, Inc.; United States; On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Paid Parental Leave

Tuition reimbursement

Paid time off

Holiday premium pay

Shift and weekend differential pay

401k with a $.50/$1.00 up to 6% Match

Medical, Dental, and Vision coverage

Employee assistance program

Job summary

Hutchinson Regional Medical Center, Inc. in Hutchinson, KS is seeking a Customer Service Operator to perform receptionist duties for a clinic or physician’s office.

The role includes greeting and registering patients, collecting insurance information, handling calls, scheduling appointments, and supporting front desk operations. This full-time position emphasizes accurate data entry, customer service, HIPAA compliance, and teamwork within the health system.

Qualifications

• High School diploma or equivalent required.
• Familiarity with medical terminology and front-desk duties preferred.
• Experience with electronic medical records (EMR) and basic software programs helpful.

Responsibilities

• Greet and register patients or visitors, direct to appropriate department or room.
• Collect and update patient contact and insurance information; verify coverage or eligibility.
• Process co-pays or other fees; answer and transfer calls; schedule appointments and referrals.
• Perform light clerical tasks and data entry; maintain HIPAA privacy and security.
• Support professional relationships with patients, staff, and external partners.

Skills

Medical terminology

Customer service

Communication skills

EMR proficient

Word/Excel

Education

High School diploma or equivalent

Tools

Word

Excel

EMR systems

Job description

Hutchinson Regional Medical Center, Inc. in Hutchinson, KS is seeking a Customer Service Operator to perform receptionist duties for a clinic or physician’s office.

The role includes greeting and registering patients, collecting insurance information, handling calls, scheduling appointments, and supporting front desk operations. This full-time position emphasizes accurate data entry, customer service, HIPAA compliance, and teamwork within the health system.