Patient Experience Coordinator - Medical Front Desk

Herself Health; Minneapolis (MN); On-site; USD 27,000 - 39,000; Full time

Job summary

Herself Health is seeking a friendly and reliable medical receptionist to support Highland Park Clinic in Saint Paul and occasional other locations. You will greet patients, manage check-in processes, answer phones, schedule appointments, and coordinate patient flow with the care team.

Using EMR software and basic computer skills, you will maintain accurate records, handle referrals and prescription requests, and ensure a high standard of confidentiality and service in every interaction.

Qualifications

• Previous experience as a medical receptionist or in a healthcare admin role.
• Proficiency with EMR systems and basic computer tasks.
• Strong interpersonal and communication abilities.

Responsibilities

• Float to Highland Park Clinic and other locations as needed to cover front desk duties.
• Greet and check in patients, ensuring a welcoming experience.
• Handle front desk operations: calls, scheduling, inquiries, screening.

Skills

Customer service

Interpersonal skills

Schedule coordination

Travel between locations

Tools

EMR software

Basic computer skills

Job description

Herself Health is seeking a friendly and reliable medical receptionist to support Highland Park Clinic in Saint Paul and occasional other locations. You will greet patients, manage check-in processes, answer phones, schedule appointments, and coordinate patient flow with the care team.

Using EMR software and basic computer skills, you will maintain accurate records, handle referrals and prescription requests, and ensure a high standard of confidentiality and service in every interaction.