Patient Care Coordinator

US Physical Therapy; Mount Juliet (TN); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Bonus Rewards Program

Medical, Dental, Vision and Basic Life

Flexible Spending Accounts

Health Savings Accounts

Generous Paid Time Off

6 paid holidays

401(k) matching

Supplemental Life, Short- & Long-Term 

Health & Wellness Program

Employee Assistance Program

Voluntary Benefits (Critical Illness,

Job summary

STAR Physical Therapy in Mount Juliet, TN is seeking a Patient Care Coordinator to be the voice and face of the clinic, delivering friendly customer service, handling reception, scheduling, and basic patient care support. You will communicate with patients, physicians, and insurance companies, maintain orderly reception and treatment areas, and ensure smooth operations.

Candidates need a High School diploma and at least one year in a medical office setting; MS Office and EMR familiarity

Qualifications

• Education — High School Diploma or equivalent.
• Experience — 1+ years medical office receptionist experience required.
• Proficient with Microsoft Office and a general familiarity with Electronic Medical Record software, Raintree knowledge a plus.
• Understanding of Medical Insurance Verification & Authorization

Responsibilities

• The Patient Care Coordinator facilitates the delivery of health care through customer service, administrative tasks, and assisting with patient care.
• As the first point of contact for patients & customers, the Patient Care Coordinator is the voice & face of STAR.
• Maintain pleasant and consistent flow in daily clinic operations by providing excellent customer service, effective communication with staff, physicians, patients, and insurance companies.

Skills

Medical office receptionist

Microsoft Office

EMR software

Raintree

Insurance verification

Education

High School Diploma or equivalent

Tools

SCI EMR software

Microsoft Office

Raintree

Job description

Founded in 1997, STAR Physical Therapy has grown from a single clinic to over 70 locations across Tennessee, Arkansas, and Missouri. Our mission remains unchanged: To Serve. While we have grown, one thing that has not changed is our commitment to our patients, communities, and employees.

We are committed to:

• Delivering industry-leading physical therapy, sports medicine, and industrial rehabilitation care
• Developing "Great Mechanics Of The Human Body" through our top-notch clinical education program
• Supporting clinicians with comprehensive mentorship and professional development opportunities

Our Mission:

At STAR Physical Therapy, we exist to serve. We strive to make a difference in the health and well-being of our patients through clinical excellence and personalized care. Through servant leadership and intentional relationships, we commit to creating a family culture where we use our time, talents, and resources to care for our patients, our communities, and one another.

Job Description

The Patient Care Coordinator facilitates the delivery of health care through customer service, administrative tasks, and assisting with patient care. As the first point of contact for our patients & customers, the Patient Care Coordinator is, quite literally, the voice & face of STAR!

Candidate should possess ability to maintain a pleasant and consistent flow in the daily operations of the clinic by providing excellent customer service, effective communication with fellow employees, physician offices, patients, and insurance companies. The Patient Care Coordinator also maintains an orderly condition of treatment, reception, and storage areas.

Qualifications

• Education -- High School Diploma or equivalent.
• Experience -- 1+ years medical office receptionist experience required.
• Proficient with Microsoft Office and a general familiarity with Electronic Medical Record software, Raintree knowledge a plus.
• Understanding of Medical Insurance Verification & Authorization

Physical Demands: Periodic lifting, pushing, pulling, sitting, standing, and squatting. (DOT 876-224-016) Medium Strength Level.

Additional Information

• Bonus Rewards Program
• Medical, Dental, Vision and Basic Life/AD&D Insurance
• Flexible Spending Accounts
• Health Savings Accounts
• Generous Paid Time Off
• 6 paid holidays
• 401(k) matching
• Supplemental Life, Short- & Long-Term Disability Insurance
• Health & Wellness Program
• Employee Assistance Program
• Voluntary Benefits (Critical Illness, Accident, Hospital Indemnity & ID Watchdog

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