Patient Care Coordinator — Clinic Associate

ZoomCare; Portland (OR); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401K with employer match

Paid Time Off, Holidays, ParentalLeave

Job summary

ZoomCare Woodstock Clinic is seeking a Clinic Associate to deliver the Perfect Visit across multiple care lines, including Daily Care and Family Medicine. You will schedule and process appointments, check patients in/out, handle payments, and educate patients on navigating their medical records.

The role requires 2–3 weeks of training at the primary location with some remote elements, and potential travel to other clinics. Vaccinations and certifications are required.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree preferred.
• 1+ year of healthcare, customer service, or administrative experience, or an equivalent combination of education and experience.
• Strong verbal, written, interpersonal, and communication skills.
• Proficient in Google Suite, Microsoft Office, AthenaOne, and other relevant software applications.
• Excel in a fast-paced work environment, thriving under pressure and time constraints.
• Current BLS for Healthcare Providers certification from a recognized organization or the ability to obtain within 1 month of hire.
• Ability to complete ZoomCare’s phlebotomy training program within six months of hire.
• WA: Must be able to obtain a Medical Assistant- Phlebotomist license within 6 months of hire.
• OR: Current phlebotomy license; preferred.
• Vaccinated against COVID-19 and other listed vaccines.

Responsibilities

• Represent our values: Awesome, Creative, Respectful, Team Players, Get it Done.
• Check patients in and out for appointments.
• Schedule new appointments as needed.
• Process patient payments.
• Educate patients on how to navigate their ZoomCare medical record.
• Maintain patient’s demographic and insurance information.
• Perform blood draws and finger sticks adhering to lab standards.
• Process collected specimens and document results.
• Maintain supply inventory; order, receive, and store supplies.
• Work with and maintain basic medical equipment.
• Provide emergency care to patients when necessary.
• Support medical providers as needed.
• Ensure the clinic remains clean and neat.
• Other duties as assigned.

Skills

Communication skills

Customer service

Administrative experience

Time management

Education

High school diploma or GED

Bachelor's degree

Tools

Google Suite

Microsoft Office

AthenaOne

Job description

ZoomCare Woodstock Clinic is seeking a Clinic Associate to deliver the Perfect Visit across multiple care lines, including Daily Care and Family Medicine. You will schedule and process appointments, check patients in/out, handle payments, and educate patients on navigating their medical records.

The role requires 2–3 weeks of training at the primary location with some remote elements, and potential travel to other clinics. Vaccinations and certifications are required.