Clinic Experience Specialist - Patient Care & Admin

Jobvite, Inc.; Portland (OR); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with employer match

Paid Time Off

Paid Holidays

Paid Parental Leave

Sabbatical Program

Bonuses

Job summary

ZoomCare in Oregon is hiring a Clinic Associate to deliver the Perfect Visit across care lines and support staff with scheduling, check-in/out, and payments. You will educate patients on navigating the ZoomCare medical record and help maintain accurate demographics and insurance information.

The role includes performing blood draws, processing specimens, maintaining inventory, and assisting with basic medical equipment.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree preferred.
• 1+ year healthcare, customer service, or admin experience.
• Strong verbal, written, interpersonal, and communication skills.
• Able to maintain patient privacy and confidentiality.
• Proficient in Google Suite, Microsoft Office, AthenaOne, and other relevant software applications.
• Excel in a fast-paced work environment, thriving under pressure and time constraints.
• Current BLS for Healthcare Providers certification from a recognized organization or the ability to obtain within 1 month of hire.
• Ability to complete ZoomCare’s phlebotomy training program within six months of hire.
• WA: Medical Assistant-Phlebotomist license within 6 months of hire.
• OR: Current phlebotomy license or equivalent preferred.
• Vaccinated against COVID-19, Hepatitis B, MMR, PPD, Varicella, and TD/TDAP.
• Preferred: Current licensure/certification as CMA or related.

Responsibilities

• Represent our values: Awesome, Creative, Respectful, Team Players, Get it Done.
• Check patients in and out for appointments.
• Schedule new appointments as needed.
• Process patient payments.
• Educate patients on how to navigate ZoomCare medical records.
• Maintain patient demographics and insurance information.
• Perform blood draws and finger sticks following lab standards.
• Process specimens and document results.
• Maintain supply inventory; order, receive, and store supplies.
• Work with and maintain basic medical equipment.
• Provide emergency care to patients when necessary.
• Support medical providers as needed.
• Keep the clinic clean and neat.
• Other duties as assigned.

Skills

Communication skills

Interpersonal skills

Attention to detail

Time management

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

Google Suite

Microsoft Office

AthenaOne

Job description

ZoomCare in Oregon is hiring a Clinic Associate to deliver the Perfect Visit across care lines and support staff with scheduling, check-in/out, and payments. You will educate patients on navigating the ZoomCare medical record and help maintain accurate demographics and insurance information.

The role includes performing blood draws, processing specimens, maintaining inventory, and assisting with basic medical equipment.