Clinic Associate: Patient Care & Admin Pro

ZoomCare; Seattle (WA); On-site; USD 45,000 - 63,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K with employer match

Paid Time Off

Paid Holidays

Paid Parental Leave

Sabbatical Program

Job summary

ZoomCare Wallingford is seeking a Clinic Associate to deliver the Perfect Visit experience across care lines. You will check patients in/out, schedule visits, process payments, educate patients, and maintain accurate records in a fast-paced clinic.

Responsibilities include blood draws, lab processing, inventory, and occasional travel to multiple clinics for training and coverage. Requires high school or GED, 1+ year healthcare experience, and completion of training programs.

Qualifications

• High school diploma or GED equivalent, required.
• Bachelor’s degree, preferred.
• 1+ year of healthcare, customer service, or administrative experience, or an equivalent combination of education and experience.
• Strong verbal, written, interpersonal, and communication skills.
• Able to maintain patient privacy and confidentiality.
• Proficient in Google Suite, Microsoft Office, AthenaOne, and other relevant software applications.
• Excel in a fast-paced work environment, thriving under pressure and time constraints.
• Current BLS for Healthcare Providers certification from a recognized organization or ability to obtain within 1 month of hire.
• Ability to complete ZoomCare’s phlebotomy training program within six months of hire.
• WA: Medical Assistant-Phlebotomist license within 6 months of hire.
• OR: Current phlebotomy license; equivalent licensure or training experience, preferred.
• Vaccinated against COVID-19 and listed vaccines.

Responsibilities

• Check patients in and out for appointments.
• Schedule new appointments as needed.
• Process patient payments.
• Educate patients on navigating ZoomCare records.
• Maintain patient demographics and insurance information.
• Perform blood draws and finger sticks per lab standards.
• Process specimens and document results.
• Maintain supply inventory and stocking.
• Provide support to medical providers as needed.
• Ensure clinic remains clean and neat.

Skills

Communication skills

Customer service

Time management

Ability to handle confidential info

Verbal and written communication

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

Google Suite

Microsoft Office

AthenaOne

Job description

ZoomCare Wallingford is seeking a Clinic Associate to deliver the Perfect Visit experience across care lines. You will check patients in/out, schedule visits, process payments, educate patients, and maintain accurate records in a fast-paced clinic.

Responsibilities include blood draws, lab processing, inventory, and occasional travel to multiple clinics for training and coverage. Requires high school or GED, 1+ year healthcare experience, and completion of training programs.