Patient Care Coordinator Clinic (104613)

U.S. Dermatology Partners; Chillicothe (MO); Presencial; USD 28.000 - 32.000; Jornada completa

Descripción de la vacante

U.S. Dermatology Partners is seeking a Patient Care Coordinator in Chillicothe, MO to coordinate appointment scheduling for multiple clinics and manage recall programs. The role emphasizes accurate scheduling and responsive communication with patients across online channels.

We expect strong organizational skills, attention to detail, and proficiency with Microsoft Office tools to support efficient patient flow in a fast-paced dermatology practice. This is a full-time on-site position.

Formación

• 3 years' work experience in a Patient Care Coordinator role or similar.
• Knowledge of HIPAA guidelines and patient privacy practices.
• Strong communication and organizational abilities.

Responsabilidades

• Coordinate scheduling of appointments for patients across clinics.
• Manage recall programs and online appointment requests.
• Maintain clinic scheduling protocols and ensure timely responses.
• Handle inquiries via phone or online channels and document interactions.
• Support high-quality customer service and follow safety policies.

Conocimientos

Detail oriented

Professional attitude

Management and organizational skills

Grammar and spelling

Interpersonal skills

English communication

Herramientas

MS Excel

MS Word

MS Outlook

Descripción del empleo

Job Details

Job Location: Chillicothe-Fairway - Chillicothe, MO, Position Type: Full Time, Salary Range: $20.00 - $23.00Hourly, Job Category: Business Development,

Job Summary

Coordinate the scheduling of appointments or patients who submit requests online (via numerous channels such as ZocDoc, online websites, Landing Pages, Solution Reach, etc) for all clinics. Also responsible for the patient recall program.

Duties and Responsibilities

• Interact with patients online or on phone to schedule them for appointments
• Maintains thorough understanding of clinic scheduling protocols
• Follow up with patient inquiries via phone or online
• Contact patients for recall programs and get patients scheduled for appointments
• Manage patient inquiries in ZocDoc, solution reach, and other applications to ensure timely response time
• Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
• Performs other duties that may be necessary or in the best interest of the organization.

Qualifications

• 3 years' work experience in a Patient Care Coordinator role or similar

Knowledge, Skills and Abilities Requirements

• Detail oriented, professional attitude, reliable
• Management and organizational skills to support the leadership of this function
• Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
• Interpersonal skills to support customer service, functional, and team mate support needs
• Able to communicate effectively in English, both verbally and in writing
• Mathematical and/or analytical ability for basic to intermediate problem solving
• Basic to intermediate computer operation
• Proficiency with Microsoft Excel, Word, and Outlook
• Specialty knowledge of systems relating to job function
• Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines

Supervisory Responsibilities

This position has no supervisory responsibilities.