Patient Care Coordinator: Caring Liaison & Admin Pro

Beltopia-LL; Florence (KY); On-site; USD 21,000 - 22,000; Full time

Job summary

Beltone is seeking a Patient Care Coordinator in Florence, KY to support Hearing Care Professionals and manage patient flow and communications. The role focuses on scheduling, documentation, payments, and engagement in a fast-paced clinic environment.

The ideal candidate has a high school diploma, is proficient with MS Office, and can adapt to varying hours. Join Beltone to deliver excellent patient care and grow your career in a collaborative team.

Qualifications

• High School diploma or equivalent required.
• Preferred: 2 years’ experience in office administration, sales, or customer service.
• Proficiency in MS Office.
• Flexibility to work varying hours.
• Team player with a positive, enthusiastic attitude.
• Self-motivated, organized, and decisive.

Responsibilities

• Administrative Support: Perform a range of office tasks efficiently.
• Patient Assistance: Support the Hearing Care Professional in guiding patients and serve as their primary liaison.
• Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement.
• Marketing & Sales: Assist with local marketing efforts, cultivating new community relationships and referrals.
• Communication: Handle incoming calls and follow up with patients professionally.
• Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.
• Financial Processing: Manage payments, reconcile cash balances, and oversee inventory.
• Office Environment: Maintain a clean, welcoming workspace.

Skills

Team player

Self-motivated

Organized

Decisive

Adaptable

Education

High School diploma or equivalent

Tools

MS Office

Job description

Beltone is seeking a Patient Care Coordinator in Florence, KY to support Hearing Care Professionals and manage patient flow and communications. The role focuses on scheduling, documentation, payments, and engagement in a fast-paced clinic environment.

The ideal candidate has a high school diploma, is proficient with MS Office, and can adapt to varying hours. Join Beltone to deliver excellent patient care and grow your career in a collaborative team.