Patient Care Coordinator — Admin & Scheduling Lead

Banner Health; Mesa (AZ); On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

Competitive wages

Paid orientation

Flexible Schedules

Weekly pay

403(b) Pre-tax retirement

Employee Assistance Program

Employee wellness program

Discount Entertainment tickets

Restaurant/Shopping discounts

Auto Purchase Plan

Job summary

Banner Health's Banner Staffing Services in Mesa, AZ, seeks a Patient Care Coordinator to handle administrative aspects of care, including patient needs assessments, insurance verification, and appointment scheduling. You will collaborate with clinical staff to ensure a seamless patient experience across the care continuum.

The role requires strong communication and organizational skills, knowledge of medical terminology, and the ability to manage confidential information while delivering

Qualifications

• High school diploma or GED required.
• Three or more years in a hospital or medical office.
• Knowledge of medical terminology.
• Ability to work with minimal supervision and make independent decisions.
• Excellent communication, organizational, and interpersonal skills.
• Ability to handle confidential information and sensitive issues.

Responsibilities

• Performs patient intake process, which may include pre-registration/registration. Partners with the clinical care team to determine initial authorizations needed based on the predicted care treatment plan.
• Obtains patient insurance benefit information for all aspects of the treatment, including inpatient and outpatient services, prescription drugs, and travel and housing as necessary.
• Provides administrative support in maintaining materials such as documents, proposals, routine correspondence, spreadsheets, and routine reports.
• Schedules physician appointments, tests, procedures and surgeries and may provide patient with necessary preparation instructions.
• Acts as a liaison between patient, billing, and payor to enhance account receivables and resolve patient concerns.
• Maintains patient confidentiality and delivers a positive patient experience.

Skills

Patient coordination

Insurance verification

Registration

Scheduling

Medical terminology

Communication

Confidentiality

Problem-solving

Education

High school diploma or GED

Tools

EMR systems

Office software

Job description

Banner Health's Banner Staffing Services in Mesa, AZ, seeks a Patient Care Coordinator to handle administrative aspects of care, including patient needs assessments, insurance verification, and appointment scheduling. You will collaborate with clinical staff to ensure a seamless patient experience across the care continuum.

The role requires strong communication and organizational skills, knowledge of medical terminology, and the ability to manage confidential information while delivering