Patient Care Coordinator

AppleOne Employment Services; Whittier (CA); On-site; USD 42,000 - 52,000; Full time

Job summary

AppleOne is seeking a compassionate and detail-oriented Patient Care Coordinator to join our healthcare team. This role coordinates patient care services, schedules appointments, verifies insurance, manages referrals, and ensures a positive patient experience from intake through follow-up care.

Responsibilities include coordinating communication among patients, physicians and staff, maintaining EMR records, and resolving scheduling or billing inquiries in a fast-paced healthcare setting.

Qualifications

• 1–2 years of experience in Patient Care Coordination, Medical Reception, Scheduling, Referral coordination, or Healthcare Administration.
• Experience in a medical office/clinic/hospital setting.
• Knowledge of insurance verification, referrals and appointment scheduling.

Responsibilities

• Schedule and coordinate patient appointments and follow-up visits.
• Verify insurance eligibility, benefits and authorizations.
• Process referrals and obtain necessary documentation.
• Maintain accurate patient records in the EMR system.
• Coordinate communication between patients, physicians and clinical staff.
• Address patient inquiries and resolve scheduling or billing concerns.

Skills

EMR/EHR proficiency

Insurance verification

Appointment scheduling

Bilingual English/Spanish

Tools

Microsoft Office

Job description

We are seeking a compassionate and detail-oriented Patient Care Coordinator to join our healthcare team. This role is responsible for coordinating patient care services, scheduling appointments, verifying insurance, managing referrals, and ensuring a positive patient experience from intake through follow-up care.

Key Responsibilities:

• Schedule and coordinate patient appointments and follow-up visits.
• Verify insurance eligibility, benefits, and authorizations.
• Process referrals and obtain necessary documentation.
• Maintain accurate patient records in the electronic medical record (EMR) system.
• Coordinate communication between patients, physicians, and clinical staff.
• Address patient inquiries and resolve scheduling or billing concerns.

Qualifications:

• 1-2 years of experience as a Patient Care Coordinator, Medical Receptionist, Medical Scheduler, Referral Coordinator, or Healthcare Administrator.
• Experience working in a medical office, clinic, hospital, or healthcare setting.
• Knowledge of insurance verification, referrals, and appointment scheduling.
• Proficiency with EMR/EHR systems and Microsoft Office.
• Ability to manage multiple priorities in a fast-paced healthcare environment.
• Bilingual English/Spanish preferred.

We are seeking a compassionate and detail-oriented Patient Care Coordinator to join our healthcare team. This role is responsible for coordinating patient care services, scheduling appointments, verifying insurance, managing referrals, and ensuring a positive patient experience from intake through follow-up care.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.