Patient Care Coordinator

AEG Vision; Waite Park (MN); On-site; USD 30,000 - 40,000; Full time

Job summary

A healthcare provider in Waite Park, Minnesota, is seeking a Patient Care Coordinator for full-time employment. The candidate will be responsible for welcoming patients, ensuring thorough check-in and checkout processes, and managing patient information. Ideal candidates should have strong organizational skills, attention to detail, and effective communication abilities. The role also involves handling insurance inquiries and scheduling appointments. This position requires a high school diploma or equivalent, ensuring patient confidentiality is maintained.

Qualifications

• High school diploma or equivalent.
• Basic computer literacy.
• Strong organizational skills and attention to detail.
• Strong communication skills (verbal and written).
• Must maintain patient and practice confidentiality.

Responsibilities

• Welcome patients and ensure all check-in and checkout processes are completed.
• Answer telephone inquiries professionally and timely.
• Gather and verify patient and insurance information.
• Schedule appointments and confirm insurance eligibility.
• Collect charges and payments into the EMR.

Skills

Organizational skills

Communication skills

Basic computer literacy

Education

High school diploma or equivalent

Job description

Job Description

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check‑in and checkout processes are completed.

• Acknowledge and greet patients, customers, and vendors in a friendly and welcoming manner
• Answer and respond to telephone inquiries in a professional and timely manner
• Gather patients and insurance information
• Verify and enter patient demographics into the EMR ensuring all fields are complete
• Verify vision and medical insurance information and enter it into the EMR
• Maintain a clear understanding of insurance plans and communicate insurance information to patients
• Schedule appointments
• Pull schedules to confirm insurance eligibility prior to patient appointments and ensure files are complete
• Prepare insurance claims and run reports to ensure all charges are billed and filed
• Print and prepare forms for patients’ visits
• Collect and document all charges, co‑pays, and payments into the EMR
• Allocate balances to insurance as needed
• Always maintain a clean workspace
• Practices economy in the use of _me, equipment, and supplies
• Perform other duties as needed and as assigned by manager

Job ID

#14020

Location

Waite Park, Minnesota, USA

Employment Type

Full‑time

Requirements

• High school diploma or equivalent
• Basic computer literacy
• Strong organizational skills and attention to detail
• Strong communication skills (verbal and written)
• Must be able to maintain patient and practice confidentiality

Physical Demands

• This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.