Patient Care Coordinator

AEG Vision; Murrysville (Westmoreland County); On-site; USD 32,000 - 42,000; Full time

Job summary

A healthcare provider in Murrysville is looking for a full-time Patient Care Coordinator. The role involves welcoming patients and ensuring seamless check-in and checkout processes. Key responsibilities include scheduling appointments, verifying insurance information, and maintaining organized patient records. Ideal candidates should possess strong communication skills, basic computer literacy, and attention to detail. A high school diploma is required. Join our dedicated team and help us provide exceptional patient service.

Qualifications

• Must be able to maintain patient and practice confidentiality.
• Basic computer literacy required.
• Strong organizational skills and attention to detail.
• Strong communication skills (verbal and written).

Responsibilities

• Acknowledge and greet patients as they walk into the practice.
• Answer and respond to telephone inquiries professionally.
• Schedule appointments and gather patients' information.
• Verify patient demographics and insurance information.
• Prepare insurance claims and document all charges.
• Explain insurance plans to patients and verify eligibility before visits.
• Prepare insurance claims and run reports to ensure charges are billed.
• Collect charges, co-pays, and payments in the EMR and allocate balances as needed.
• Maintain a clean and organized workspace and assist as needed by the manager.

Skills

Strong organizational skills

Attention to detail

Strong communication skills (verbal and written)

Basic computer literacy

Education

High school diploma or equivalent

Job description

Job ID

#13998

Job Description

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.

• Acknowledge and greet patients, customers, and vendors as they walk into the practice, in a friendly and welcoming manner.
• Answer and respond to telephone inquiries in a professional and timely manner.
• Schedule appointments.
• Gather patients and insurance information.
• Verify and enter patient demographics into EMR ensuring all fields are complete.
• Verify vision and medical insurance information and enter into EMR.
• Maintain a clear understanding of insurance plans and be able to communicate insurance information to patients.
• Pull schedules to ensure insurance eligibility prior to patient appointment and ensure files are complete.
• Prepare insurance claims and run reports to ensure all charges are billed and filed.
• Print and prepare forms for patients' visit.
• Collect and document all charges, co-pays, and payments into EMR.
• Allocate balances to insurance as needed.
• Always maintain a clean workspace.
• Practice economy in the use of equipment and supplies.
• Perform other duties as needed and as assigned by manager.

Location

Murrysville, Pennsylvania, USA

Employment Type

Full-time

Requirements

• High school diploma or equivalent.
• Basic computer literacy.
• Strong organizational skills and attention to detail.
• Strong communication skills (verbal and written).
• Must be able to maintain patient and practice confidentiality.

Physical Demands

• This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.