Patient Care Coordinator

AEG Vision; Canby (OR); On-site; USD 38,000 - 52,000; Part time

Job summary

AEG Vision in Canby, Oregon is seeking a Patient Care Coordinator to warmly welcome patients and manage check-in/check-out processes. You will gather patient and insurance information, verify demographics in the EMR, and communicate insurance details clearly to patients.

This role requires strong organizational skills, attention to detail, and the ability to maintain patient confidentiality. Tasks include scheduling support, claims preparation, and handling co-pays and payments with accuracy.

Qualifications

• High school diploma or equivalent is required.
• Strong verbal and written communication skills are essential.
• Excellent organizational abilities and attention to detail are needed.
• Ability to maintain patient confidentiality and privacy is required.

Responsibilities

• Greet patients, answer inquiries, and direct them to the appropriate team.
• Collect and verify patient and insurance information.
• Enter demographics into the EMR accurately and securely.
• Prepare insurance claims and generate patient visit forms.
• Collect charges, co-pays, and payments and apply them in the EMR.
• Maintain a clean, organized workspace and use equipment efficiently.
• Assist with scheduling and ensure eligibility before appointments.
• Perform additional duties as assigned by the manager.

Skills

Customer service

Verbal communication

Written communication

Attention to detail

Confidentiality

Education

High school diploma or equivalent

Job description

Job Description

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.

• Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
• Answers and responds to telephone inquiries in a professional and timely manner
• Gathers patients and insurance information
• Verifies and enters patient demographics into EMR ensuring all fields are complete
• Verifies vision and medical insurance information and enters EMR
• Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
• Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
• Prepare insurance claims and run reports to ensure all charges are billed and filed
• Print and prepare forms for patients visit
• Collects and documents all charges, co-pays, and payments into EMR
• Allocates balances to insurance as needed
• Always maintains a clean workspace
• Practices economy in the use of _me, equipment, and supplies
• Performs other duties as needed and as assigned by manager

Location

Canby, Oregon, USA

Contract Type and Hours

Full-Time/Part-Time

Part-time

Job ID

#15082

Requirements

• High school diploma or equivalent
• Basic computer literacy
• Strong organizational skills and attention to detail
• Strong communication skills (verbal and written)
• Must be able to maintain patient and practice confidentiality

Physical Demands

• This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.