Patient Care Coordinator

AEG Vision; Fridley (MN); On-site; USD 30,000 - 40,000; Full time

Job summary

A healthcare provider in Fridley, Minnesota, is seeking a Patient Care Coordinator to provide exceptional service by welcoming patients and ensuring all check-in and checkout processes are completed. Responsibilities include gathering and verifying patient and insurance information, maintaining confidentiality, and documenting charges and payments into EMR. Candidates should possess strong organizational and communication skills, along with a high school diploma or equivalent. This role is full-time preferred with flexible options.

Qualifications

• Must maintain patient and practice confidentiality.
• Ability to communicate and exchange information effectively.
• Utilize necessary equipment to perform the job.

Responsibilities

• Welcome patients, customers, and vendors.
• Gather and verify patient and insurance information.
• Document all charges, co-pays, and payments into EMR.

Skills

Strong organizational skills

Attention to detail

Strong communication skills (verbal and written)

Basic computer literacy

Education

High school diploma or equivalent

Job description

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.

Fridley, Minnesota, USA

Full-time / Part-time (Full-time preferred)

Responsibilities

• Acknowledge and greet patients, customers, and vendors as they walk into the practice in a friendly and welcoming manner
• Answer and respond to telephone inquiries in a professional and timely manner
• Gather patients and insurance information
• Verify and enter patient demographics into EMR ensuring all fields are complete
• Verify vision and medical insurance information and enter EMR
• Maintain a clear understanding of insurance plans and communicate insurance information to patients
• Pull schedules to ensure insurance eligibility prior to patient appointment and ensure files are complete
• Prepare insurance claims and run reports to ensure all charges are billed and filed
• Print and prepare forms for patients' visits
• Collect and document all charges, co-pays, and payments into EMR
• Allocate balances to insurance as needed
• Always maintain a clean workspace
• Practice economy in the use of time, equipment, and supplies
• Perform other duties as needed and as assigned by manager

Requirements

• High school diploma or equivalent
• Basic computer literacy
• Strong organizational skills and attention to detail
• Strong communication skills (verbal and written)
• Must be able to maintain patient and practice confidentiality

Physical Demands

• This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.