Patient Care Coordinator

Advanced Institute for Plastic Surgery; Temecula (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical perks

Training opportunities

Supportive team

Modern work environment

Job summary

Advanced Institute for Plastic Surgery is seeking a fluent bilingual Spanish speaker to join our front-line Plastic Surgery Sales Liaison team in Temecula. You will connect with prospective patients considering cosmetic procedures, injectables, and medical spa treatments, guiding them from inquiry to consultation with confidence.

You will present treatment options, discuss pricing, and help clients choose the best path for their goals, while maintaining a concierge-level experience that

Qualifications

• Proven background meeting or exceeding revenue targets.
• Experience in luxury services or medical aesthetics.
• Outstanding communication and relationship-building abilities.
• Professional, polished mindset with strong organizational skills.
• Ability to thrive in fast-paced, high-expectation environments.

Responsibilities

• Engage warmly with prospective clients and guide them through the consultation process.
• Present treatment options, procedural details, and pricing.
• Assist patients in choosing the best treatment path.
• Maintain strong follow-up practices to boost conversions.
• Cultivate repeat patients and long-term treatment plans.
• Collaborate with clinical and aesthetic teams to ensure seamless patient experiences.

Skills

Revenue targets

Luxury services

Medical aesthetics

Communication

Organizational skills

Relationship building

Job description

Are you a person who connects well with others and thrives on helping people make confident, life-enhancing decisions? Do you excel at guiding customers/patients through high-value services and building long-term relationships? Our premier plastic surgery office is seeking a fluent bilingual Spanish speaker for our Plastic Surgery Sales Liaison position.

About the Role

In this pivotal position, you will serve as the first point of connection for prospective patients exploring cosmetic procedures, injectables, and advanced medical spa treatments. You’ll expertly guide clients from initial inquiry through consultation and customized treatment planning, ensuring each person feels informed, supported, and excited about their journey with us.

Your mission:

convert interest into commitment by creating a trust-driven, concierge-level experience.

What You’ll Do

• Engage warmly with prospective clients and navigate them through the consultation process.
• Present treatment options, procedural details, and pricing with clarity and confidence.
• Support patients in choosing the best path based on their goals and concerns.
• Maintain strong follow-up practices that increase consultation-to-treatment conversions.
• Cultivate repeat patients and encourage long-term treatment plans.
• Collaborate with clinical and aesthetic teams to ensure seamless patient experiences.

What You Bring

• Proven background in meeting or exceeding revenue or client-conversion targets.
• Experience in luxury services, medical aesthetics, cosmetic procedures, or high-end retail preferred.
• Outstanding communication and relationship-building ability.
• Poise, professionalism, and the confidence to guide clients through premium-level decisions.
• A polished, service-oriented mindset with strong organizational skills.
• Ability to thrive in a fast-paced, high-expectation environment.

What We Offer

• Medical aesthetic treatment perks
• Opportunities for ongoing training in plastic surgery and medical skin care
• A supportive, collaborative team committed to excellence and growth
• A beautiful, modern work environment focused on patient care and premium service