Plastic Surgery Practice Patient Sales Coordinator

YellowTelescope; Beverly Hills (CA); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

YellowTelescope in Beverly Hills is seeking a Patient Sales Coordinator with a strong sales and organizational background to support continued growth of our luxury plastic surgery practice. This hands-on, “whatever it takes” role focuses on driving sales and delivering an exceptional experience for both surgical and non-surgical patients.

Responsibilities include guiding prospective patients through consultations and quotes, following up with a high-volume stream, coordinating every detail from

Qualifications

• 2-5+ years of sales experience in aesthetic or luxury markets.
• Proven success in achieving goals and driving revenue growth.
• Exceptional communication and interpersonal skills.
• Strong organizational skills with attention to detail.

Responsibilities

• Sales: guide prospects through consultations and quotes to convert inquiries into procedures.
• Follow-Up: contact 50+ patients daily via calls, texts and emails.
• Organization: manage details from inquiry to surgery using CRM systems.
• Team collaboration: work with a small, experienced team in a luxury setting.

Skills

Sales experience

Communication skills

Organization

CRM software

Interpersonal skills

Education

Bachelor's degree

Tools

PatientNow

Nextech

Job description

An established, rapidly growing, luxury plastic surgery practice located in Beverly Hills is seeking a Patient Sales Coordinator with a strong background in sales and organization to support continued growth.

The winning candidate must be willing to work in a sleeves-rolled, hands-on fashion, doing “whatever it takes” to help the team grow. The focus is on driving sales and delivering an exceptional experience for surgical and non-surgical patients, including facelifts, breast procedures, body contouring, injectables and lasers.

This position requires an individual who is confident, personable, and comfortable working directly with discerning patients and a busy board-certified plastic surgeon. Relationship-building ability and a positive, professional demeanor are essential.

Responsibilities:

1. Sales – Guide prospective patients to make comfortable, confident decisions to move forward with surgery and potential non-surgical services through extensive phone conversations, virtual, and in-person consultations. Five days per week will be focused on selling, following up, and converting inquiries to procedures. Comfort quoting and asking patients to proceed with treatments ranging from hundreds to tens of thousands of dollars is required.

2. Follow-Up – Consistent, proactive follow-up is key. The ideal candidate will contact 50+ patients per day through calls, texts, and emails using “pleasant persistence.” Comfort with high-volume and high-quality communication is essential.

3. Organization and Coordination – Manage all details from initial inquiry through surgery and post-op, ensuring a seamless patient experience. Track activity and conversions using CRM tools such as PatientNow or Nextech.

4. Team Collaboration and Professionalism – Work largely independently while also collaborating closely with a small, tenured, and established team in a zero-drama-tolerated environment. Maintain an organized, luxury-level atmosphere, represent the practice with discretion and warmth, and participate in occasional after-hours support or events as needed.

Job Requirements:

• 2-5+ years of sales experience required (aesthetic, cosmetic, medical, or luxury sales preferred)
• Proven success in achieving goals and driving revenue growth
• Exceptional communication and interpersonal skills
• Strong organizational skills with attention to detail
• Comfortable presenting five- to six-figure quotes with confidence
• Positive, professional demeanor with high emotional intelligence
• Tech-savvy and able to learn CRM or medical software quickly
• Team-oriented, reliable, and self-motivated
• Must live within 30 minutes of Beverly Hills
• Full-time, Monday-Friday, in-office position
• Flexible schedule for occasional after-hours work or events

Compensation and Benefits:

• Estimated total first-year earnings: $90,000-$140,000+ (base + commission, based on performance)
• Paid time off and medical benefit stipend
• Staff treatment discounts
• Long-term professional growth within a well-established, high-end Beverly Hills practice

This is a sales-focused position with measurable goals, daily outreach expectations, and ongoing coaching. The right candidate thrives in a high-touch, results-driven environment where professionalism, persistence, and patient care go hand in hand.

Only local candidates or those relocating to the Los Angeles area will be considered.

Job Type:

Full-time

• Health insurance
• Paid time off

Education:

• Bachelor's (Preferred)

Ability to Commute:

• Beverly Hills, CA 90210 (Required)

Ability to Relocate:

• Beverly Hills, CA 90210: Relocate before starting work (Required)