Patient Care Coordinator

WEE CARE PEDIATRIC THERAPY, LLC; Savannah (GA); On-site; USD 22,000 - 30,000; Full time

Job summary

Wee Care Pediatric Therapy is growing and seeking an organized, dependable Medical Scheduler to join our Savannah team. You’ll help keep therapists’ schedules running smoothly and ensure families have a positive experience with Wee Care.

You will manage patient and therapist calendars, schedule evaluations and ongoing sessions, communicate scheduling needs by phone, text, and email, and provide friendly, professional customer service while supporting administrative tasks.

Qualifications

• Extremely organized and detail-oriented.
• Comfortable managing a busy, changing schedule.
• A strong communicator by phone, text, and email.
• Dependable and able to follow through.
• Comfortable multitasking and problem-solving.
• Positive, professional, and patient with families.
• Experience in medical scheduling, healthcare administration, or a similar role preferred.

Responsibilities

• Manage and maintain patient and therapist schedules
• Schedule evaluations and ongoing therapy appointments
• Communicate with families regarding scheduling needs and changes
• Coordinate with therapists and our administrative team
• Manage cancellations, reschedules, and openings
• Help keep schedules full and identify opportunities to fill open appointment times
• Provide friendly, professional customer service to families
• Assist with general administrative tasks as needed

Skills

Organized

Detail-oriented

Communication skills

Scheduling

Customer service

Multitasking

Healthcare administration

Job description

Wee Care Pediatric Therapy is growing, and we’re looking for an organized, dependable, and friendly Medical Scheduler to join our team!

This position plays an important role in keeping our therapists’ schedules running smoothly and making sure our families have a great experience with Wee Care.

What you’ll do:

• Manage and maintain patient and therapist schedules
• Schedule evaluations and ongoing therapy appointments
• Communicate with families regarding scheduling needs and changes
• Coordinate with therapists and our administrative team
• Manage cancellations, reschedules, and openings
• Help keep schedules full and identify opportunities to fill open appointment times
• Provide friendly, professional customer service to families
• Assist with general administrative tasks as needed

We’re looking for someone who is:

• Extremely organized and detail-oriented
• Comfortable managing a busy, changing schedule
• A strong communicator by phone, text, and email
• Dependable and able to follow through
• Comfortable multitasking and problem-solving
• Positive, professional, and patient with families
• Experienced in medical scheduling, healthcare administration, or a similar role preferred

Experience in a pediatric therapy or medical office is a plus, but we’re most interested in finding someone who is proactive, organized, and a great fit for our team.

Join the Wee Care team and help us keep our families connected to the care they need!