Patient Care Coordinator

Beltone; Fishers (IN); On-site; USD 51,577,000 - 66,125,000; Full time

Job summary

Beltone in Fishers, IN is seeking an Administrative Support professional to assist the Hearing Care team. You will handle office tasks, support patients, and help manage appointments and payments. The role requires teamwork, strong customer service, and proficiency with MS Office.

Flexibility with hours and attention to compliance with HIPAA and state laws are essential. You will also manage inventory, assist with marketing efforts, and serve as the primary liaison for patients in a welcoming

Qualifications

• High School diploma or equivalent required.
• Preferred: 2 years' experience in office administration, sales, or customer service.
• Proficiency in MS Office.
• Flexibility to work varying hours.

Responsibilities

• Administrative Support: Perform a range of office tasks efficiently.
• Patient Assistance: Support the Hearing Care Professional in guiding patients and serve as their primary liaison.
• Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement.
• Marketing & Sales: Assist with local marketing efforts, cultivating new community relationships and referrals.
• Communication: Handle incoming calls and follow up with patients professionally.
• Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.
• Financial Processing: Manage payments, reconcile cash balances, and oversee inventory.
• Office Environment: Maintain a clean, welcoming workspace.

Skills

Customer service

Teamwork

Organizational skills

Communication

Education

High School diploma or equivalent

2 years' experience in office administration, sales, or customer service

Tools

MS Office

Job description

Company Overview

At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.

Company Overview

At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.

Responsibilities

• Administrative Support: Perform a range of office tasks efficiently.
• Patient Assistance: Support the Hearing Care Professional in guiding patients and serve as their primary liaison.
• Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement.
• Marketing & Sales: Assist with local marketing eorts, cultivating new community relationships and referrals.
• Communication: Handle incoming calls and follow up with patients professionally.
• Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.
• Financial Processing: Manage payments, reconcile cash balances, and oversee inventory.
• Office Environment: Maintain a clean, welcoming workspace.

Qualifications

• High School diploma or equivalent required.
• Preferred: 2 years' experience in office administration, sales, or customer service.
• Proficiency in MS Office.
• Flexibility to work varying hours.

Competencies

• Strong customer service orientation.
• Team player with a positive, enthusiastic attitude.
• Self-motivated, organized, and decisive.

Hourly Wage

• pay range: $18/hr

Join Beltone and grow professionally in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer and welcome applicants from diverse backgrounds.