Patient Care Coordinator

Ottobock SE & Co. KGaA; Oklahoma City (OK); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Generous Paid Time Off (PTO)

401k match up to 3.5%

Company-paid life insurance policy

100% company-paid short & long-term disability

Job summary

A leading healthcare provider in Oklahoma City is looking for a Patient Care Coordinator to ensure smooth scheduling and operations in a medical setting. The ideal candidate will have strong communication skills, be proficient in MS Office, and be organized. Responsibilities include providing administrative support, assisting with patient appointments, and obtaining necessary medical documentation. This position offers generous paid time off and benefits including a 401k match and health savings accounts.

Qualifications

• Must be proficient in MS Office and databases.
• Strong communication and interpersonal skills are required.
• Experience in a medical/dental/therapy office preferred.

Responsibilities

• Provide administrative support at the front desk and answer telephones.
• Assist with scheduling and modifying patient appointments.
• Obtain medical documentation from healthcare providers as needed.

Skills

Strong communication skills

Proficient in MS Office

Organizational skills

Interpersonal skills

Education

High school diploma or equivalent

Job description

Scott Sabolich has served patients in Texas and Oklahoma for decades. Known for our personal touch, clinical expertise, and community involvement, we've built a reputation for care that goes beyond the device. Today, as part of Ottobock.care, we continue that legacy—combining the strength of a global innovator with the relationships and responsiveness of a local clinic. This next step deepens our commitment to delivering exceptional orthotic and prosthetic care to the communities we serve. When you join Ottobock.care, you're not just starting a job. You’re becoming part of a movement that is redefining what’s possible in patient care.

We are currently seeking a Patient Care Coordinator in Oklahoma City, OK, TX to ensure that scheduling, documentation, and day-to-day operations run smoothly. Our Patient Care Coordinators play a key role in delivering a positive care experience.

Duties & Responsibilities

• Provide administrative support at the front desk by answering telephones, taking messages, routing calls, or notifying appropriate individuals.
• Greeting and directing visitors.
• Assist with scheduling or modifying patient appointments.
• Ensure customers receive the best service possible and concerns are satisfactorily resolved.
• Communicate courteously and professionally with patients for scheduling, financial responsibility, required medical documentation through direct live/phone communication, fax, and email as appropriate.
• Obtain medical documentation from physicians, physician assistants, nurse practitioners, therapists, nursing facilities and hospitals as applicable, through direct live/phone communication, fax, and email as appropriate.
• Assist in securing insurance authorizations for patient cases as needed.
• Create patient account profile in the Medical Record system.
• Perform light shipping and receiving of medical device products and components.
• Maintain a clean office work environment.
• Accept cash payments from patients as appropriate.
• Comply with Corporate Compliance and HIPAA responsibilities.
• Perform other duties and special projects as assigned.

Qualifications

• High school diploma or equivalent.
• Proficient in MS Office and databases.
• Strong communication and interpersonal skills.
• Excellent organizational, analytical, and time management skills
• Office administrative management experience, preferably in a medical/dental/therapy office.
• Knowledge of Medicare, Medicaid preferred.
• Insurance verification experience.
• Generous Paid Time Off (PTO)
• 7 Company holidays
• Floating holidays
• DailyPay by ADP
• 401k match up to 3.5%
• Health savings accounts with employer contribution
• Flexible spending account options
• Company-paid life insurance policy
• 100% company-paid short & long-term disability