Patient Care Coordinator

confidential; Newton (MA); On-site; USD 42,000 - 52,000; Full time

Job summary

The Judge Group is seeking a Patient Care Coordinator to support daily medical office operations, including patient check-in/check-out, insurance verification, referrals, and EMR documentation. The role emphasizes friendly, efficient service and accurate record-keeping.

This position requires strong organization and communication in a busy clinic, with responsibilities spanning check-in, eligibility verification, referrals, EMR updates, and general administrative support to keep the office

Qualifications

• High school diploma or GED is required.
• 1-2 years of medical office experience preferred.
• Experience using EMR systems preferred.
• Strong organizational and detail-oriented skills.

Responsibilities

• Greet patients and complete check-in and check-out procedures.
• Verify insurance coverage and patient eligibility.
• Answer calls, route inquiries, and process faxes.
• Receive referrals and document information accurately.
• Enter and update patient information in the EMR.
• Maintain organized patient records.
• Provide general admin support for office operations.
• Communicate professionally with patients, providers, and staff.

Skills

Organizational skills

Customer service

Communication

Multitasking

Attention to detail

Education

High school diploma or GED

Tools

EMR systems

Job description

Patient Care CoordinatorPosition Summary

The Patient Care Coordinator supports daily medical office operations by providing friendly, efficient service to patients and assisting with administrative responsibilities. This role includes patient check-in and check-out, insurance verification, referral intake, and accurate electronic medical record documentation. The ideal candidate is organized, personable, and comfortable managing multiple priorities in a busy office environment.

Schedule

8:00 a.m.–4:30 p.m., with a 30-minute lunch break.

Responsibilities

• Greet patients and complete check-in and check-out procedures.

• Verify insurance coverage and patient eligibility.

• Answer incoming phone calls, route inquiries, and process incoming and outgoing faxes.

• Receive and process referrals, ensuring required information is complete and accurately documented.

• Enter and update patient information in the electronic medical record (EMR) system.

• Maintain organized and accurate patient records.

• Provide general administrative support to help ensure efficient office operations.

• Communicate professionally with patients, providers, and office staff.

Qualifications

• High school diploma or GED equivalent required.

• One to two years of medical office experience preferred, including experience using EMR systems or an equivalent skill set.

• Strong organizational skills and attention to detail.

• Friendly, professional communication and customer service skills.

• Ability to multitask and prioritize responsibilities in a busy office environment.

• Ability to work efficiently while maintaining accurate documentation.

Medical, dental, and vision insurance are available to qualified candidates who meet eligibility requirements.