Patient Care Coordinator

AEG Vision; Wexford (Allegheny County); On-site; USD 17,000 - 25,000; Part time

Job summary

A leading eye care provider located in Wexford, Pennsylvania, is seeking a Patient Care Coordinator for a part-time position. The role requires a friendly and organized individual to manage patient check-ins and insurance processes, ensuring confidentiality and exceptional service. Responsibilities include answering inquiries, gathering information, and maintaining records. Ideal candidates should possess strong communication skills and basic computer literacy, along with a high school diploma or equivalent.

Qualifications

• High school diploma or equivalent is required.
• Basic computer literacy is necessary.
• Must be able to maintain patient and practice confidentiality.
• Strong communication skills (verbal and written).
• Must maintain patient and practice confidentiality.

Responsibilities

• Acknowledge and greet patients, customers, and vendors.
• Answer and respond to telephone inquiries.
• Gather patient and insurance information.
• Verify and enter patient demographics into EMR.
• Verify vision and medical insurance information in the EMR.
• Explain insurance information to patients and assist with questions.
• Pull schedules to verify insurance eligibility prior to appointments.
• Prepare insurance claims and run reports to ensure charges are billed.
• Print and prepare forms for patient visits.
• Collect and document all charges, co-pays, and payments in the EMR.
• Maintain a clean workspace and manage supplies efficiently.
• Perform other duties as assigned by the manager.

Skills

Strong organizational skills

Attention to detail

Strong communication skills (verbal and written)

Strong communication skills (verbal &

Education

High school diploma or equivalent

Job description

Job Description

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.

Responsibilities

• Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
• Answers and responds to telephone inquiries in a professional and timely manner
• Gathers patients and insurance information
• Verifies and enters patient demographics into EMR ensuring all fields are complete
• Verifies vision and medical insurance information and enters EMR
• Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
• Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
• Prepare insurance claims and run reports to ensure all charges are billed and filed
• Print and prepare forms for patients visit
• Collects and documents all charges, co-pays, and payments into EMR
• Allocates balances to insurance as needed
• Always maintains a clean workspace
• Practices economy in the use of equipment and supplies
• Performs other duties as needed and as assigned by manager

Location

Wexford, Pennsylvania, USA

Employment Type

Part-time

Requirements

• High school diploma or equivalent
• Basic computer literacy
• Strong organizational skills and attention to detail
• Strong communication skills (verbal and written)
• Must be able to maintain patient and practice confidentiality

Physical Demands

• This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.