Patient Care Coordinator

AEG Vision; Portland (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

A patient care provider in Portland, Tennessee, is seeking a Patient Care Coordinator to deliver exceptional service. Responsibilities include welcoming patients, managing check-in and checkout processes, and handling insurance information. The ideal candidate will possess a high school diploma, strong communication and organizational skills, and basic computer literacy. This full-time position emphasizes maintaining confidentiality and a clean workspace, ensuring a professional environment for both patients and staff.

Qualifications

• High school diploma or equivalent required.
• Basic computer literacy necessary for EMR management.
• Strong organizational skills with attention to detail.

Responsibilities

• Greet patients and customers in a friendly manner.
• Answer telephone inquiries professionally.
• Verify and enter patient demographics into EMR.
• Maintain understanding of insurance plans.

Skills

Organizational skills

Communication skills (verbal and written)

Basic computer literacy

Education

High school diploma or equivalent

Job description

Job Description

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.

Location

#14012

Portland, Tennessee, USA

Employment Type

Full-time

Responsibilities

• Acknowledge and greet patients, customers, and vendors as they walk into the practice, in a friendly and welcoming manner
• Answer and respond to telephone inquiries in a professional and timely manner
• Gather patients and insurance information
• Verify and enter patient demographics into EMR ensuring all fields are complete
• Verify vision and medical insurance information and enter into EMR
• Maintain a clear understanding of insurance plans and communicate insurance information to patients
• Pull schedules to ensure insurance eligibility prior to patient appointment and ensure files are complete
• Prepare insurance claims and run reports to ensure all charges are billed and filed
• Print and prepare forms for patients’ visit
• Collect and document all charges, co-pays, and payments into EMR
• Allocate balances to insurance as needed
• Always maintain a clean workspace
• Practice economy in the use of equipment and supplies
• Perform other duties as needed and as assigned by manager
• Schedule appointments

Requirements

• High school diploma or equivalent
• Basic computer literacy
• Strong organizational skills and attention to detail
• Strong communication skills (verbal and written)
• Must be able to maintain patient and practice confidentiality

Physical Demands

• This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.