Patient Care Coordinator

joinaegvision; Kenner (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

joinaegvision seeks a Patient Care Coordinator to warmly welcome patients and manage check-in/check-out with accuracy and care. Responsibilities include answering phones, scheduling, collecting demographics and insurance information, entering data into EMR, verifying insurance, and preparing forms.

The role emphasizes confidentiality, strong communication, and meticulous organization in a busy practice. The position requires a friendly demeanor and ability to multitask in a fast-paced healthcare

Qualifications

• High school diploma or equivalent.
• Basic computer literacy required.
• Strong organizational skills and attention to detail.
• Strong verbal and written communication.
• Ability to maintain patient and practice confidentiality.

Responsibilities

• Welcome and greet patients, vendors, and visitors in a friendly manner.
• Answer and respond to telephone inquiries in a professional and timely manner.
• Schedule appointments.
• Collect and verify patient demographics and insurance information.
• Enter data into EMR and verify insurance details.
• Prepare insurance claims and collect payments as needed.
• Maintain a clean, confidential workspace and adhere to policy.
• Perform other duties as assigned by manager.

Skills

Basic computer literacy

Strong organizational skills

Strong communication skills

Confidentiality

Education

High school diploma or equivalent

Job description

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.

• Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
• Answers and responds to telephone inquiries in a professional and timely manner
• Schedules appointments
• Gathers patients and insurance information
• Verifies and enters patient demographics into EMR ensuring all fields are complete
• Verifies vision and medical insurance information and enters EMR
• Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
• Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
• Prepare insurance claims and run reports to ensure all charges are billed and filed
• Print and prepare forms for patients visit
• Collects and documents all charges, co-pays, and payments into EMR
• Allocates balances to insurance as needed
• Always maintains a clean workspace
• Practices economy in the use of _me, equipment, and supplies
• Performs other duties as needed and as assigned by manager

• High school diploma or equivalent
• Basic computer literacy
• Strong organizational skills and attention to detail
• Strong communication skills (verbal and written)
• Must be able to maintain patient and practice confidentiality

Physical Demands

• This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.