Patient Care Coordinator

AEG Vision; Jeannette (Westmoreland County); On-site; USD 24,796 - 33,062; Full time

Job summary

AEG Vision is seeking a Patient Care Coordinator in Jeannette, PA to provide exceptional service and manage check-in/check-out processes. You will greet patients and vendors, answer calls, gather insurance data, and enter demographics into the EMR accurately.

Responsibilities include verifying insurance details, preparing claims, printing forms, and ensuring charges are billed. Strong communication, confidentiality, and organizational skills are essential for success in this role.

Qualifications

• High school diploma or equivalent required.
• Basic computer literacy required.
• Strong organizational skills and attention to detail required.
• Strong communication skills (verbal and written).
• Confidentiality of patient information must be maintained.

Responsibilities

• Welcome patients, greet customers and vendors in a friendly manner.
• Answer and respond to telephone inquiries professionally and promptly.
• Schedule appointments.
• Gather patients and insurance information.
• Enter patient demographics into EMR ensuring all fields are complete.
• Verify vision and medical insurance information and enter EMR.
• Explain insurance plans to patients clearly.
• Pull schedules to confirm insurance eligibility before appointments and ensure files are complete.
• Prepare insurance claims and run reports to ensure charges are billed and filed.
• Print and prepare forms for patient visits.
• Collect and document all charges, co-pays, and payments into EMR.
• Allocate balances to insurance as needed.
• Maintain a clean, organized workspace.
• Use resources efficiently and perform other duties as assigned by manager.

Skills

Customer service

Communication

Scheduling

Data entry

Insurance information

Telephone etiquette

Confidentiality

EMR entry

Education

High school diploma

Tools

EMR system

Job description

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.

• Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
• Answers and responds to telephone inquiries in a professional and timely manner
• Gathers patients and insurance information
• Verifies and enters patient demographics into EMR ensuring all fields are complete
• Verifies vision and medical insurance information and enters EMR
• Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
• Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
• Prepare insurance claims and run reports to ensure all charges are billed and filed
• Print and prepare forms for patients visit
• Collects and documents all charges, co-pays, and payments into EMR
• Allocates balances to insurance as needed
• Always maintains a clean workspace
• Practices economy in the use of _me, equipment, and supplies
• Performs other duties as needed and as assigned by manager

#14634

Jeannette, Pennsylvania, USA

Full-Time/Part-Time

Full-time

Job Description

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.

• Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
• Answers and responds to telephone inquiries in a professional and timely manner
• Schedules appointments
• Gathers patients and insurance information
• Verifies and enters patient demographics into EMR ensuring all fields are complete
• Verifies vision and medical insurance information and enters EMR
• Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
• Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
• Prepare insurance claims and run reports to ensure all charges are billed and filed
• Print and prepare forms for patients visit
• Collects and documents all charges, co-pays, and payments into EMR
• Allocates balances to insurance as needed
• Always maintains a clean workspace
• Practices economy in the use of _me, equipment, and supplies
• Performs other duties as needed and as assigned by manager

Requirements

• High school diploma or equivalent
• Basic computer literacy
• Strong organizational skills and attention to detail
• Strong communication skills (verbal and written)
• Must be able to maintain patient and practice confidentiality

Physical Demands

• This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.