Patient Care Coordinator

AEG Vision; Orlando (FL); On-site; USD 21,000 - 28,000; Part time

Job summary

AEG Vision seeks a Patient Care Coordinator in Orlando, Florida to warmly welcome patients and manage check-in and checkout with accuracy, efficiency and courtesy, ensuring a smooth front desk experience. You will gather insurance data, verify demographics in the EMR, explain benefits to patients, schedule appointments, prepare forms, and process payments.

This part-time role requires strong organizational skills, solid computer literacy, and the ability to maintain patient confidentiality in a

Qualifications

• High school diploma or equivalent.
• Basic computer literacy.
• Strong organizational skills and attention to detail.
• Strong verbal and written communication skills.
• Ability to protect patient confidentiality.

Responsibilities

• Greet and assist patients, customers, and vendors in a friendly, welcoming manner.
• Answer telephone inquiries professionally and promptly.
• Schedule appointments.
• Gather patients' insurance information.
• Enter patient demographics into EMR accurately.
• Verify insurance information and enter EMR.
• Explain insurance plans to patients.
• Ensure insurance eligibility before appointments.
• Prepare insurance claims and run reports.
• Print and prepare forms for patient visits.
• Document charges, co-pays, and payments in EMR.
• Allocate balances to insurance as needed.
• Maintain a clean workspace.
• Handle supplies economy.
• Perform other duties as assigned by manager.

Skills

Front desk experience

Customer service

EMR familiarity

Education

High school diploma or equivalent

Tools

EMR

Job description

Job Description

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.

• Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner


• Answers and responds to telephone inquiries in a professional and timely manner


• Gathers patients and insurance information


• Verifies and enters patient demographics into EMR ensuring all fields are complete


• Verifies vision and medical insurance information and enters EMR


• Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients


• Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete


• Prepare insurance claims and run reports to ensure all charges are billed and filed


• Print and prepare forms for patients visit


• Collects and documents all charges, co-pays, and payments into EMR


• Allocates balances to insurance as needed


• Always maintains a clean workspace


• Practices economy in the use of _me, equipment, and supplies


• Performs other duties as needed and as assigned by manager

Full-Time/Part-Time

Part-time

Orlando, Florida, USA

Job Description

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.

• Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner


• Answers and responds to telephone inquiries in a professional and timely manner


• Schedules appointments


• Gathers patients and insurance information


• Verifies and enters patient demographics into EMR ensuring all fields are complete


• Verifies vision and medical insurance information and enters EMR


• Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients


• Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete


• Prepare insurance claims and run reports to ensure all charges are billed and filed


• Print and prepare forms for patients visit


• Collects and documents all charges, co-pays, and payments into EMR


• Allocates balances to insurance as needed


• Always maintains a clean workspace


• Practices economy in the use of _me, equipment, and supplies


• Performs other duties as needed and as assigned by manager

Requirements

• High school diploma or equivalent


• Basic computer literacy


• Strong organizational skills and attention to detail


• Strong communication skills (verbal and written)


• Must be able to maintain patient and practice confidentiality

Physical Demands

• This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.