Patient Care Coordinator

Talentify; Kenner (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Talentify is seeking a Patient Care Coordinator to warmly welcome patients and oversee check‑in/check‑out processes. You will answer calls, schedule appointments, and collect/verify patient and insurance information within the EMR system.

Responsibilities include confirming insurance eligibility, preparing claims, printing patient forms, and maintaining accurate billing records while keeping the workspace organized and compliant with confidentiality requirements.

Qualifications

• High school diploma or equivalent.
• Basic computer literacy.
• Strong organizational skills and attention to detail.
• Strong communication skills (verbal and written).
• Must be able to maintain patient and practice confidentiality.

Responsibilities

• Welcome patients, greet guests and vendors in a friendly manner.
• Answer telephone inquiries professionally and timely.
• Schedule appointments.
• Gather patient and insurance information.
• Enter patient demographics into EMR and verify information.
• Verify vision and medical insurance information in EMR.
• Explain insurance plans to patients.
• Check insurance eligibility before appointments and ensure files are complete.
• Prepare insurance claims and run reports to ensure charges are billed.
• Print and prepare forms for patient visits.
• Collect and document charges, co-pays, and payments in EMR.
• Allocate balances to insurance as needed.
• Maintain a clean workspace.
• Conserve supplies and equipment.
• Perform other duties as assigned by manager.

Skills

Strong communication skills

Strong organizational skills

Basic computer literacy

Confidentiality

Education

High school diploma or equivalent

Job description

Description

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.

• Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
• Answers and responds to telephone inquiries in a professional and timely manner
• Schedules appointments
• Gathers patients and insurance information
• Verifies and enters patient demographics into EMR ensuring all fields are complete
• Verifies vision and medical insurance information and enters EMR
• Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
• Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
• Prepare insurance claims and run reports to ensure all charges are billed and filed
• Print and prepare forms for patients visit
• Collects and documents all charges, co-pays, and payments into EMR
• Allocates balances to insurance as needed
• Always maintains a clean workspace
• Practices economy in the use of _me, equipment, and supplies
• Performs other duties as needed and as assigned by manager

Qualifications

• High school diploma or equivalent
• Basic computer literacy
• Strong organizational skills and attention to detail
• Strong communication skills (verbal and written)
• Must be able to maintain patient and practice confidentiality

Physical Demands

• This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.