Patient Care & Scheduling Coordinator

GN Group; Fishers (IN); On-site; USD 20,000 - 29,000; Full time

Job summary

Beltone is hiring a Patient Care Coordinator to deliver premium patient care in a supportive, team-driven clinic environment.

The role involves administrative duties, assisting the Hearing Care Professional, managing appointments, and handling patient communications to drive engagement and referrals. Related experience in office settings and MS Office proficiency are valued, with a flexible schedule to meet clinic needs.

Qualifications

• High School diploma or equivalent required.
• Preferred: 2 years’ experience in office administration, sales, or customer service.
• Proficiency in MS Office.
• Flexibility to work varying hours.

Responsibilities

• Administrative tasks: perform a range of office tasks efficiently.
• Patient assistance: support the Hearing Care Professional and be the patient liaison.
• Appointment management: optimize scheduling to maximize test opportunities and track engagement.
• Marketing & Sales: assist with local marketing efforts and referrals from the community.
• Communication: handle calls and follow up with patients professionally.
• Documentation & Compliance: ensure HIPAA/state law compliance and verify patient eligibility.
• Financial processing: manage payments, reconcile cash balances, oversee inventory.
• Office environment: maintain a clean, welcoming workspace.

Skills

Customer service

Team player

Organized

Self-motivated

Decisive

Education

High School diploma or equivalent

Tools

MS Office

Job description

Beltone is hiring a Patient Care Coordinator to deliver premium patient care in a supportive, team-driven clinic environment.

The role involves administrative duties, assisting the Hearing Care Professional, managing appointments, and handling patient communications to drive engagement and referrals. Related experience in office settings and MS Office proficiency are valued, with a flexible schedule to meet clinic needs.