Front Office Patient Coordinator

Beltone New England, Carolinas and Virginia; Manchester (CT); On-site; USD 36,000 - 43,000; Full time

Benefits offered by this job

401(k) retirement savings with company match

Medical, dental, and vision insurance

Paid holidays and vacation time

Job summary

Beltone New England, Carolinas and Virginia is looking for an experienced Front Office Patient Coordinator in Manchester, CT. The candidate will serve as the primary liaison for patients, coordinating care, scheduling appointments, and managing clinic operations.

With a full-time schedule from Monday to Friday, the ideal candidate will possess excellent organizational skills and a strong background in office administration. Offering a competitive salary and extensive benefits, this role is perfect for individuals seeking a rewarding career in healthcare.

Qualifications

• Self-motivated and dependable in an independent work setting.
• Experience in office administrative roles.
• Strong attention to detail.

Responsibilities

• Coordinate patient care and greet patients at the clinic.
• Manage office operations including administrative reports.
• Schedule consultations and follow up with existing patients.
• Maintain patient files and database compliance.

Skills

Excellent verbal and written communication skills

Multitasking and organization

Experience with MS Word and MS Outlook

Familiarity with scheduling software

Insurance and/or medical billing knowledge

Job description

At Beltone, we combine advanced technology with compassionate care to provide a superior hearing health experience. Our team’s extensive knowledge and dedication ensure that our patients receive the best possible solutions for their hearing needs in order to rediscover the joys of clear and vibrant hearing.

We are seeking an experienced Front Office Patient Coordinator in Manchester, CT, who will serve as the primary liaison between our patients and the Hearing Care Consultants. This is a full‑time position, Monday through Friday, from 8:30 AM to 4:30 PM.

Responsibilities

• Coordinate patient care: greet patients at the clinic, answer calls, schedule new and follow‑up appointments and process insurance verifications.
• Manage the clinic’s office operations: complete administrative and financial reports, create invoices, order equipment and supplies and maintain a clean and welcoming waiting area.
• Schedule patient consultations: ensure new patients are scheduled efficiently for hearing consultations and proactively follow up with existing patients regarding continued care and updated equipment.
• Maintain patient files and database: keep records accurate, up to date and compliant with HIPAA regulations.

Qualifications

• Dependable, self‑motivated and thrive in an independent work setting.
• Excellent verbal and written communication skills.
• Experience with MS Word and MS Outlook.
• Ability to multitask and remain organized with multiple competing priorities.
• Familiarity with scheduling software for a service provider (preferred).
• Familiarity with insurance and/or medical billing processes (preferred).

Benefits

• Training and support from a dedicated Professional Development team.
• Competitive salary and bonus programs.
• 401(k) retirement savings with a 4% company match after one year.
• Medical, dental and vision insurance with a flexible savings account.
• Life insurance, short‑ and long‑term disability and AFLAC.
• Paid holidays and vacation time.

Compensation: $18.00 an hour, plus monthly incentives.