Patient Care Coordinator

Metro Physical & Aquatic Therapy; Cookeville (TN); Sur place; USD 36 000 - 54 000; Plein temps

Avantages offerts par ce poste

Bonus Rewards Program

Medical, Dental, Vision and Basic Life

Flexible Spending Accounts

Health Savings Accounts

Generous Paid Time Off

6 paid holidays

401(k) matching

Supplemental Life, Short- & Long-Term 

Health & Wellness Program

Gym Membership Discounts

Employee Assistance Program

Voluntary Benefits (Critical Illness,

Résumé du poste

STAR Physical Therapy is seeking a Patient Care Coordinator in Cookeville, TN to be the first point of contact for patients and customers, delivering friendly, efficient service and supporting care teams.

You will handle administrative tasks, patient care assistance, and maintain clinic areas while communicating with staff, physicians, patients, and insurance companies to ensure smooth operations.

Qualifications

• High School Diploma or equivalent.
• 1+ years medical office receptionist experience required.
• Proficiency with Microsoft Office; familiarity with EMR software; Raintree knowledge a plus.
• Understanding of Medical Insurance Verification & Authorization
• Excellent communication skills both verbal & written.

Responsabilités

• Facilitate delivery of health care through customer service, administrative tasks, and assisting with patient care; be the voice & face of STAR.
• Maintain pleasant and consistent clinic flow with excellent customer service and effective communication with staff, physician offices, patients, and insurers.
• Maintain orderly treatment, reception, and storage areas.

Connaissances

Excellent communication skills

Formation

High School Diploma or equivalent

Outils

Microsoft Office

Electronic Medical Record software

Raintree

Description du poste

Company Description

Founded in 1997, STAR Physical Therapy has grown from a single clinic to over 70 locations across Tennessee, Arkansas, and Missouri. Our mission remains unchanged: To Serve. While we have grown, one thing that has not changed is our commitment to our patients, communities, and employees.

We are committed to:

• Delivering industry-leading physical therapy, sports medicine, and industrial rehabilitation care
• Developing "Great Mechanics Of The Human Body" through our top-notch clinical education program
• Supporting clinicians with comprehensive mentorship and professional development opportunities

Our Mission:

At STAR Physical Therapy, we exist to serve. We strive to make a difference in the health and well-being of our patients through clinical excellence and personalized care. Through servant leadership and intentional relationships, we commit to creating a family culture where we use our time, talents, and resources to care for our patients, our communities, and one another.

Job Description

The Patient Care Coordinator facilitates the delivery of health care through customer service, administrative tasks, and assisting with patient care. As the first point of contact for our patients & customers, the Patient Care Coordinator is, quite literally, the voice & face of STAR!

Candidate should possess ability to maintain a pleasant and consistent flow in the daily operations of the clinic by providing excellent customer service, effective communication with fellow employees, physician offices, patients, and insurance companies. The Patient Care Coordinator also maintains an orderly condition of treatment, reception, and storage areas.

Qualifications

1. Education -- High School Diploma or equivalent.

2. Experience -- 1+ years medical office receptionist experience required.

3. Proficient with Microsoft Office and a general familiarity with Electronic Medical Record software, Raintree knowledge a plus.

4. Understanding of Medical Insurance Verification & Authorization

5. Excellent Communication skills both verbal & written.

Physical Demands: Periodic lifting, pushing, pulling, sitting, standing, and squatting. (DOT 876-224-016) Medium Strength Level.

Additional Information

Benefits Package includes:

• Bonus Rewards Program
• Medical, Dental, Vision and Basic Life/AD&D Insurance
• Flexible Spending Accounts
• Health Savings Accounts
• Generous Paid Time Off
• 6 paid holidays
• 401(k) matching
• Supplemental Life, Short- & Long-Term Disability Insurance
• Health & Wellness Program
• Gym Membership Discounts
• Employee Assistance Program
• Voluntary Benefits (Critical Illness, Accident, Hospital Indemnity & ID Watchdog

Work Life Balance

• Flexible Scheduling
• Community engagement through volunteering, mission trips, and philanthropy
• Team events including Fun Runs, Book clubs and Team Trivia Night
• Partnerships with local high school athletic teams
• Investment from a company that wants you to succeed and thrive!