PCC/Tech

STAR Physical Therapy; Selmer (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus Rewards Program

Job summary

STAR Physical Therapy is seeking a Patient Care Coordinator/Technician in Selmer, TN. This role is the front line for patients and staff, ensuring smooth day-to-day clinic operations and clear communication with offices, patients, and insurers.

Ideal candidates bring 1+ years of medical office experience, proficiency in Microsoft Office, and familiarity with EMR systems such as Raintree. A patient-first attitude and teamwork are essential.

Qualifications

• Education — High School Diploma or equivalent.
• Experience — 1+ years medical office receptionist experience preferred.
• Good communication skills and familiarity with medical billing/insurance processes.

Responsibilities

• Facilitate delivery of health care through excellent customer service and administrative tasks.
• Serve as the first point of contact for patients and providers; maintain smooth daily clinic flow.
• Communicate effectively with physician offices, patients, and insurance companies.
• Maintain orderly treatment, reception, and storage areas.

Skills

Communication skills

Customer service

Phone & email etiquette

Team collaboration

Verbal & written communication

Education

High School Diploma or equivalent

Tools

Microsoft Office

Electronic Medical Record software

Raintree

Job description

Company Description

Founded in 1997, STAR Physical Therapy has grown from a single clinic to over 70 locations across Tennessee, Arkansas, and Missouri. Our mission remains unchanged: To Serve. While we have grown, one thing that has not changed is our commitment to our patients, communities, and employees.

• Delivering industry-leading physical therapy, sports medicine, and industrial rehabilitation care
• Developing "Great Mechanics Of The Human Body" through our top-notch clinical education program
• Supporting clinicians with comprehensive mentorship and professional development opportunities

Company Description

Founded in 1997, STAR Physical Therapy has grown from a single clinic to over 70 locations across Tennessee, Arkansas, and Missouri. Our mission remains unchanged: To Serve. While we have grown, one thing that has not changed is our commitment to our patients, communities, and employees.

• Delivering industry-leading physical therapy, sports medicine, and industrial rehabilitation care
• Developing "Great Mechanics Of The Human Body" through our top-notch clinical education program
• Supporting clinicians with comprehensive mentorship and professional development opportunities

We Are Committed To

• Delivering industry-leading physical therapy, sports medicine, and industrial rehabilitation care
• Developing "Great Mechanics Of The Human Body" through our top-notch clinical education program
• Supporting clinicians with comprehensive mentorship and professional development opportunities

Our Mission

At STAR Physical Therapy, we exist to serve. We strive to make a difference in the health and well-being of our patients through clinical excellence and personalized care. Through servant leadership and intentional relationships, we commit to creating a family culture where we use our time, talents, and resources to care for our patients, our communities, and one another.

Job Description

The Patient Care Coordinator/Technician facilitates the delivery of health care through customer service, administrative tasks, and assisting with patient care. As the first point of contact for our patients & customers, the Patient Care Coordinator is, quite literally, the voice & face of STAR!

Candidate should possess ability to maintain a pleasant and consistent flow in the daily operations of the clinic by providing excellent customer service, effective communication with fellow employees, physician offices, patients, and insurance companies. The Patient Care Coordinator also maintains an orderly condition of treatment, reception, and storage areas.

Qualifications

• Education -- High School Diploma or equivalent.
• Experience -- 1+ years medical office receptionist experience required.
• Proficient with Microsoft Office and a general familiarity with Electronic Medical Record software, Raintree knowledge a plus.
• Understanding of Medical Insurance Verification & Authorization
• Excellent Communication skills both verbal & written.
• Physical Demands: Periodic lifting, pushing, pulling, sitting, standing, and squatting. (DOT 876-224-016) Medium Strength Level.

Additional Information

Benefits Packageincludes:

• Bonus Rewards Program

Work Life Balance

• Flexible Scheduling
• Community engagement through volunteering, mission trips, and philanthropy
• Team events including Fun Runs, Book clubs and Team Trivia Night
• Partnerships with local high school athletic teams

Investment from a company that wants you to succeed and thrive!

• Voluntary Benefits (Critical Illness, Accident, Hospital Indemnity & ID Watchdog
• Employee Assistance Program
• Gym Membership Discounts
• Health & Wellness Program
• Supplemental Life, Short- & Long-Term Disability Insurance
• 401(k) matching
• 6 paid holidays
• Generous Paid Time Off
• Health Savings Accounts
• Flexible Spending Accounts
• Medical, Dental, Vision and Basic Life/AD&D Insurance