Patient Care Coordinator | Flexible Schedule & Growth

Star Physical Therapy, LLC; Tennessee; Hybrid; USD 22,000 - 28,000; Full time

Job summary

STAR Physical Therapy is looking for a Patient Care Coordinator/Technician to be the welcoming front desk voice, manage administrative tasks, and assist with patient care. You will ensure smooth daily clinic operations, coordinate with staff, physicians, and insurance providers, and help maintain orderly treatment and reception areas.

The role requires a High School Diploma or equivalent and 1+ years in a medical office setting.

Qualifications

• Education — High School Diploma or equivalent.
• Experience — 1+ years medical office receptionist experience required.
• Proficient with Microsoft Office and familiarity with Electronic Medical Record software; RainTree knowledge a plus.
• Understanding of Medical Insurance Verification & Authorization.

Responsibilities

• Facilitates delivery of health care through customer service and administrative tasks; assists with patient care.
• First point of contact for patients and customers—the voice and face of STAR.

Skills

Customer service

Medical insurance verification

Communication

Education

High School Diploma or equivalent

Tools

Microsoft Office

Raintree EMR

Job description

Founded in 1997, STAR Physical Therapy has grown from a single clinic to over 70 locations across Tennessee, Arkansas, and Missouri. Our mission remains unchanged: To Serve. While we have grown, one thing that has not changed is our commitment to our patients, communities, and employees.

We are committed to:

• Delivering industry-leading physical therapy, sports medicine, and industrial rehabilitation care
• Developing "Great Mechanics Of The Human Body" through our top-notch clinical education program
• Supporting clinicians with comprehensive mentorship and professional development opportunities

Our Mission:

At STAR Physical Therapy, we exist to serve. We strive to make a difference in the health and well-being of our patients through clinical excellence and personalized care. Through servant leadership and intentional relationships, we commit to creating a family culture where we use our time, talents, and resources to care for our patients, our communities, and one another.

Job Description

The Patient Care Coordinator/Technician facilitates the delivery of health care through customer service, administrative tasks, and assisting with patient care. As the first point of contact for our patients & customers, the Patient Care Coordinator is, quite literally, the voice & face of STAR!

Candidate should possess ability to maintain a pleasant and consistent flow in the daily operations of the clinic by providing excellent customer service, effective communication with fellow employees, physician offices, patients, and insurance companies. The Patient Care Coordinator also maintains an orderly condition of treatment, reception, and storage areas.

Qualifications

• Education -- High School Diploma or equivalent.
• Experience -- 1+ years medical office receptionist experience required.
• Proficient with Microsoft Office and a general familiarity with Electronic Medical Record software, Raintree knowledge a plus.
• Understanding of Medical Insurance Verification & Authorization
• Physical Demands: Periodic lifting, pushing, pulling, sitting, standing, and squatting. (DOT 876-224-016) Medium Strength Level.

Additional Information

Bonus Rewards Program

Work Life Balance

• Flexible Scheduling
• Community engagement through volunteering, mission trips, and philanthropy
• Team events including Fun Runs, Book clubs and Team Trivia Night
• Partnerships with local high school athletic teams

Investment from a company that wants you to succeed and thrive!

• Voluntary Benefits (Critical Illness, Accident, Hospital Indemnity & ID Watchdog
• Employee Assistance Program
• Health & Wellness Program
• Supplemental Life, Short- & Long-Term Disability Insurance
• 401(k) matching
• 6 paid holidays
• Generous Paid Time Off
• Health Savings Accounts
• Flexible Spending Accounts
• Medical, Dental, Vision and Basic Life/AD&D Insurance

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