Patient Care Coordination Specialist

UnitedHealth Group; Town of Oconomowoc (WI); On-site; Confidential; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

401(k) Savings Plan

Education Reimbursement

Employee Assistance Program

Job summary

UnitedHealth Group is seeking a patient scheduling professional in Wisconsin to greet visitors, manage patient information, and assist with complex scheduling. Candidates should have a high school diploma and at least one year of customer service experience. A collaborative environment promotes high-quality care and offers extensive benefits including health insurance, paid time off, and education reimbursement. This role requires a commitment to patient care with a focus on efficient service delivery.

Qualifications

• 1+ years of customer service experience in an office or professional work environment.
• Beginner level of proficiency with Microsoft Office products.
• Must be 18 years of age or older.

Responsibilities

• Greets visitors and patients in person.
• Handles confidential information appropriately.
• Performs complex patient scheduling.
• Provides patients with financial responsibility information.

Skills

Customer service experience

Scheduling experience

Microsoft Office proficiency

Excellent communication skills

Ability to work in fast paced environments

Education

High School Diploma/GED

Job description

UnitedHealth Group is seeking a patient scheduling professional in Wisconsin to greet visitors, manage patient information, and assist with complex scheduling. Candidates should have a high school diploma and at least one year of customer service experience. A collaborative environment promotes high-quality care and offers extensive benefits including health insurance, paid time off, and education reimbursement. This role requires a commitment to patient care with a focus on efficient service delivery.