Patient Care & Scheduling Coordinator

Optum; Town of Oconomowoc (WI); On-site; USD 22,248 - 39,674; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Job summary

Optum is looking for a patient-focused individual to join their team in Oconomowoc, WI. This role involves greeting patients, managing schedules, and ensuring the confidentiality of patient information. The ideal candidate will have strong customer service skills and experience in a professional office environment.

As part of UnitedHealth Group, you will contribute to quality care while enjoying a comprehensive benefits package, including paid time off, medical plans, and a 401(k).

Qualifications

• 1+ years of customer service experience in an office setting.
• 1+ years of scheduling experience.
• Beginner level proficiency with Microsoft Office products.

Responsibilities

• Greets visitors and patients in person.
• Handles confidential information appropriately.
• Prioritizes by assessing emergency needs.
• Maintains current physician on-call schedules.
• Enters and updates patient demographic information.
• Collects patient financial responsibilities.

Skills

Customer service

Excellent communication skills

Ability to work in fast-paced environments

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Optum is looking for a patient-focused individual to join their team in Oconomowoc, WI. This role involves greeting patients, managing schedules, and ensuring the confidentiality of patient information. The ideal candidate will have strong customer service skills and experience in a professional office environment.

As part of UnitedHealth Group, you will contribute to quality care while enjoying a comprehensive benefits package, including paid time off, medical plans, and a 401(k).