Patient Care Concierge & Scheduling Specialist

UnitedHealth Group; United States; On-site; USD 45,461,000 - 83,069,000; Full time

Job summary

UnitedHealth Group is seeking an Associate Patient Care Coordinator to organize daily practice activities and paperwork while delivering excellent customer service. This role acts as the first point of contact for inquiries and supports the care team in meeting clinical and service goals.

The position requires a High School diploma, 1+ years of computer proficiency and customer service/healthcare experience, and willingness to travel between Edmonds and Everett offices.

Qualifications

• High School Diploma/GED required.
• 1+ years of computer proficiency (Outlook, Excel, Word).
• 1+ years of customer service or healthcare experience.
• Ability to travel to Edmonds and Everett locations.

Responsibilities

• Greet customers and provide instruction or direction as needed.
• Obtain accurate patient information and insurance details.
• Perform insurance verification on the date of service.
• Schedule and coordinate patient appointments.
• Maintain organized work area and comply with policies.

Skills

Customer service

Communication skills

Organization

Time management

Teamwork

Education

High School Diploma/GED

Tools

Epic EMR

Microsoft Outlook

Excel

Word

Job description

UnitedHealth Group is seeking an Associate Patient Care Coordinator to organize daily practice activities and paperwork while delivering excellent customer service. This role acts as the first point of contact for inquiries and supports the care team in meeting clinical and service goals.

The position requires a High School diploma, 1+ years of computer proficiency and customer service/healthcare experience, and willingness to travel between Edmonds and Everett offices.