Part-Time On-Site Patient Access Specialist

Memorial Health; Springfield (IL); On-site; USD 22,000 - 32,000; Part time

Benefits offered by this job

Paid time off

401(k) match

Health/dental/vision insurance

Job summary

Memorial Health is seeking a Patient Access Specialist to coordinate patient entry into hospital services and affiliated care. The role ensures accurate registration and supports financial, compliance, and customer service duties.

The position requires a High School Diploma with experience in patient access or billing preferred. Strong communication and interpersonal skills are essential to maintain confidentiality and deliver compassionate service in a fast-paced setting.

Qualifications

• High school diploma required.
• Experience in patient access, billing or collections preferred.
• Familiarity with insurance concepts and healthcare terminology helpful.

Responsibilities

• Accurately process patient registration and admission information.
• Collect and verify patient demographics and insurance information.
• Perform financial collections and explain payment responsibilities.
• Present and explain required legal, ethical, and compliance documents during registration.
• Maintain confidentiality and comply with healthcare regulations.
• Schedule services such as mammography screenings.
• Serve as a liaison between departments and Patient Access Services teams.
• Provide service in patient care environments with professionalism and compassion.

Skills

Interpersonal skills

Attention to detail

Customer service

Communication skills

Data entry

Healthcare terminology

Problem-solving

Time management

Teamwork

Education

High School Diploma

Tools

Registration software

Healthcare systems

Job description

Memorial Health is seeking a Patient Access Specialist to coordinate patient entry into hospital services and affiliated care. The role ensures accurate registration and supports financial, compliance, and customer service duties.

The position requires a High School Diploma with experience in patient access or billing preferred. Strong communication and interpersonal skills are essential to maintain confidentiality and deliver compassionate service in a fast-paced setting.