Patient Care Concierge & Scheduling Specialist

Jobtome; Farmers Branch (TX); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options (HDHP/HSA)

Dental, Vision, Life & AD&D

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus

Job summary

UnitedHealth Group is seeking a frontline Patient Services/Reception role in Farmers Branch, TX. You will greet patients, verify insurance, collect payments, schedule visits, and manage medical records in a fast-paced environment.

Schedule is Monday–Friday, 8:00am–5:00pm CST. The role emphasizes strong communication, proficiency with MS Office, and may require bilingual English/Spanish. Benefits are comprehensive.

Qualifications

• Required: High School Diploma or GED.
• 1+ year customer service experience with strong communication in person and by phone.
• Proficiency with Microsoft Office applications.

Responsibilities

• Greets patients on arrival and manages wait times.
• Check-in/check-out tasks including insurance verification and preauthorizations.
• Collects payments and manages cashier duties.
• Processes walk-in patients and answers phones; schedules appointments.
• Maintains and scans medical records and handles requests for records.

Skills

Customer service

Phone & in-person communication

Microsoft Office

Education

High School Diploma/GED

Tools

EMR software

Job description

UnitedHealth Group is seeking a frontline Patient Services/Reception role in Farmers Branch, TX. You will greet patients, verify insurance, collect payments, schedule visits, and manage medical records in a fast-paced environment.

Schedule is Monday–Friday, 8:00am–5:00pm CST. The role emphasizes strong communication, proficiency with MS Office, and may require bilingual English/Spanish. Benefits are comprehensive.